Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I often get this error when I run Media Encoder

Engaged ,
May 03, 2018 May 03, 2018

Happens about 10% of the time. no idea what it is.

- Source File: C:\Users\pkellner\AppData\Local\Temp\m7a_17.prproj

- Output File: I:\Dropbox\MyDocs\__Share\Pluralsight-aspdotnet-core-react-building-website\production\aspdotnet-core-react-building-website-m7\aspdotnet-core-react-building-website-m7-05b.mp4

- Preset Used: PS-1280x720--6-8-30fps-mono

- Video: 1280x720 (1.0), 30 fps, Progressive, Software Only, 00:01:06:13

- Audio: AAC, 128 kbps, 44 kHz, Mono

- Bitrate: VBR, 1 pass, Target 6.00 Mbps, Max 8.00 Mbps

- Encoding Time: 00:00:05

05/03/2018 06:57:50 AM : File Encoded with warning

------------------------------------------------------------

Adobe Media Encoder

Could not write XMP data in output file.

8.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2018 May 03, 2018

Have you tried using a local disk instead of Dropbox?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 03, 2018 May 03, 2018

No, I've not.  Since it does not happen all the time, it's hard to know if it's fixed.  Is that a known dropbox problem? On a recent support call to Adobe, I asked them about using dropbox as they said "no problem" doing that. Years ago, I was told not to use dropbox.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2018 May 03, 2018

'Source File: C:\Users\pkellner\AppData\Local\Temp\m7a_17.prproj'

go to this after enabling 'show hidden files' : C:\Users\pkellner \AppData\Roaming\Adobe\Common

delete the media cache and media cache files

give it a try

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 03, 2018 May 03, 2018

done.  Is the deleting cache and media cache meant to be permanent?  Any thoughts on what is happening?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2018 May 03, 2018

these need to be deleted manually or cleaned from inside the software from time to time as

lot of them for long term might cause crashes and other 'impolite' behaviour

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 22, 2018 Aug 22, 2018

Here is the GUARANTEED SOLUTION TO THIS PROBLEM.

I was having the same problem and finally found the solution which will solve your problem 100%.

Here's what you do-

After you export the file to Adobe Encoder:

1. Click "Edit" on the top left side.

2. Scroll down and click "Preferences"

3. A box will open up. Click on "Metadata"

4. "Uncheck" the box on top that says "Write XMP ID to Files on Import"

5. Select "None" in the "Export Options"

6. Click OK

And that's it.... Now begin your encoding.

Nirav.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 11, 2021 Oct 11, 2021
LATEST

Thank you for this! This solved the issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2019 Jun 14, 2019

I was having the same problem, but only when rendering to a folder within Dropbox like you are.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines