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New Participant
June 22, 2024
Question

Import or export file can't open

  • June 22, 2024
  • 2 replies
  • 307 views

I have an issue accessing files in Premiere Pro. For example, when I tried to export a file, I clicked on the location section to select the export destination, but the window didn't appear. The screen didn't come up, and it behaves as if the window is open, preventing me from clicking on anything else. I don't know what to do.

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2 replies

MyerPj
Community Expert
June 22, 2024

Sounds like it's open off-screen. Does your machine meet PP requirements?

https://helpx.adobe.com/premiere-pro/system-requirements.html

 

kglad
Community Expert
June 22, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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