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Import or export file can't open

New Here ,
Jun 22, 2024 Jun 22, 2024

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I have an issue accessing files in Premiere Pro. For example, when I tried to export a file, I clicked on the location section to select the export destination, but the window didn't appear. The screen didn't come up, and it behaves as if the window is open, preventing me from clicking on anything else. I don't know what to do.

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Community Expert ,
Jun 22, 2024 Jun 22, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Jun 22, 2024 Jun 22, 2024

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Sounds like it's open off-screen. Does your machine meet PP requirements?

https://helpx.adobe.com/premiere-pro/system-requirements.html

 

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