Importing DJI Phamtom footage into Cc2017

Forum|Forum|8 years ago
September 19, 2017
4 replies
1390 views

I'm trying to import a .mov file taken on a dji phantom into PP CC 2017 and I'm getting an error: "this file has no audio or video streams".

This is a new install of PP and also the first time I have tried importing this type of footage.

Suggestions?

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Correct answer Jeff Bugbee

Here is a post from the DJI forum: https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=74211&pid=679805

H.265 on Phantom 4 Pro doesn't work with Premiere | DJI FORUM

Background - Currently (as of Feb 2017) Apple does not support HEVC/H265 in Quicktime (remember there is a license fee and Apple would need to somehow charge for that - no way to purchase Quicktime Pro with MPEG add-on like the old days) .
When Premiere sees a .mov we use our Quicktime Importer to read and decode the file. If we see a .mp4 then we use the Adobe Importer and the importer then figures out what type of MPEG file it is. H265 is partof the MP4 spec which is why it needs to be .mp4.
What if I already shot my H265 footage in .mov - SIMPLE FIX - rename all your .movs to .mp4 and the Adobe Importer will decode the H265.
NOTE for DJI - Feature Request: When H265 is chosen as the codec please default the file type to .mp4 and don't give the option to use .mov unless Apple updates Quicktime to support H265.

Jeff Bugbee

Correct answer

Community Expert

Here is a post from the DJI forum: https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=74211&pid=679805

H.265 on Phantom 4 Pro doesn't work with Premiere | DJI FORUM

Background - Currently (as of Feb 2017) Apple does not support HEVC/H265 in Quicktime (remember there is a license fee and Apple would need to somehow charge for that - no way to purchase Quicktime Pro with MPEG add-on like the old days) .
When Premiere sees a .mov we use our Quicktime Importer to read and decode the file. If we see a .mp4 then we use the Adobe Importer and the importer then figures out what type of MPEG file it is. H265 is partof the MP4 spec which is why it needs to be .mp4.
What if I already shot my H265 footage in .mov - SIMPLE FIX - rename all your .movs to .mp4 and the Adobe Importer will decode the H265.
NOTE for DJI - Feature Request: When H265 is chosen as the codec please default the file type to .mp4 and don't give the option to use .mov unless Apple updates Quicktime to support H265.

R Neil Haugen

Legend

That's very informative ... thanks for taking the time to run it down and posting it here!

Neil

Everyone's mileage always varies ...

V

VDRAVESAuthor

Participating Frequently

How do I "rename all your .movs to .mp4 "

V

VDRAVESAuthor

Participating Frequently

Problem is on a computer that I do not currently have access to so I can't check on whether the Qt codec is installed. Literally asking for a friend that I was helping earlier today. Is Qt codec needed?

How do you change to mp4?

I can probably get her to upload a clip but her internet is spotty so it make take a while.