Participating Frequently

Question

Importing footage but just get an empty folder?

Forum|Forum|6 years ago
May 28, 2019
6 replies
4151 views

So, in Adobe Premiere Pro 2018 and 2019, if I try to import a folder, I either get only about 20% of the footage imported or none at all. This happens off and on. I have uninstalled, reinstalled, I have tried all three import methods and they all have the same problem, though import through explorer seems to work the best.

I have 30TBs of information, so they are on everything from G-Tech drives, to WD to internal. All have the same issue. I don't get any type of error message. It just takes about 3 minutes while it is showing the loading bar saying it is importing then it finishes and nothing. I attached a screenshot of what it looks like. That folder has several folders in it and hundreds of files in it. The files are anywhere from .mov, to mp4 to .jpg. None of it will import.

For those who may say to just upload each folder's contents manually, I'd prefer not because that would take a ton of time. Like a ton. Shouldn't this product work in this way?

I am running:

Windows 10 Home

Premiere Pro 12.1.2 and 13.1.2 (happens when I have them individually or at the same time)

Intel i7-9900K Eight-core

NVIDIA GeForce 1070 8GB

64GB RAM DDR4

1200w PSU

This topic has been closed for replies.

R

rodneyb56060189

Legend

Oh.

So if you select all the files it doesn't work either ?

T

Tiffany235473663nlz

Participant

I looked and they were already all checked. This is nuts. LOL

R

rodneyb56060189

Legend

sorry. I'm not upset in the slightest. You have been offered solution which is to drill down into folder where source stuff is listed and then select those files en masse or import that folder ( the lowest folder that has all your material listed ).

bye.

F

Filmko StudiosAuthor

Participating Frequently

And I already said that that did not work.

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rodneyb56060189

Legend

Is kinda like getting married. One would think, the whole point is to live happily ever after.

And then things happen and you find out that you actually have to adjust to what DOES WORK instead of what you THOUGHT SHOULD WORK... it takes a certain maturity to realize that to make things work you sometimes need to change what you THOUGHT should work, into what REALLY works.

carlosd98644955

Participant

Yeah no. We are talking about a proffesional workflow. This doesn't work. This is not the correct way. Even now 2023. Same issues.

R

rodneyb56060189

Legend

Apparently, you are unable to import folders the way you want to. There is a way that works, by doing what Jim suggested.

But that's not the solution you want to hear.

This is a forum where users help users. This forum has NOTHING TO DO WITH ADOBE. The ONLY relationship is that Adobe supports this social media type FORUM for users to help users. NOBODY here, EVER, ( no matter what you see with badges like 'staff', ACP, Expert, etc. .. had any ( zero , nada, nothin ! ) to do with fixing problems with the actual program and other departments within the adobe corporate infrastructure. No programmers, no engineers, nothin.

The ONLY way to complain to adobe is to use some link to make a 'request' to make something work that is not working the way you want it to.

Everyone here is just trying to help you from their own experience with using the program. They are not the cause of your problem and they are not the ones doing anything EXCEPT trying to help you.

Do you get that ???

So stop complaining and rejecting every single suggestion to get your work done... and give everyone a break.

sheesh...

good luck though... in a perfect world everything would work exactly the way you and I want it to work.