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Importing wrong resolution (cropping)

New Here ,
Nov 14, 2017 Nov 14, 2017

When I import video into Premiere CC 2018, it is set to the wrong resolution and is cropping the video.

Here is the video clip properties using VLC.

1.PNG

Notice the resolution is 704x480 (mpeg)

Now here is the same video properties when imported into Premiere.

2.PNG

Now the resolution is 540x480. The result is an image crop. For some reason its not using all the image.

I have been unable to find a solution so Im wondering if its a bug.

I have dragged the video directly in and also used the file > import method. Neither work as intended.

Appreciate the help.

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Community Expert ,
Nov 14, 2017 Nov 14, 2017
LATEST

Premiere CC cannot handle certain type of mpeg.

Download Premiere CS6 to edit or export with AME CS6 (not CC) to dv avi and use that in CC.

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