I've done the in app tutorials before and found them very useful. So after sometime, I've went to load them up again for a refresher in Premiere Pro, and the workspace and project loads up, which you can play around with, but there is no accompanying tutorial that guides you through. Am I missing something? As I've done it before, is this a one-time use sort of operation?>
Shoutout to Rohit Pandita on the Adobe support team, I was able to resolve this with a minor tweak to the other methods mentioned here.
- Navigate to the /Users/Shared/Adobe/Premiere Pro 2023/Learn Panel/payloads/en_US folder
- Cmd+I to open the Get Info dialog, Click the Lock symbol in the lower right and enter administrator credentials
- Click the "more options" icon on the lower left, jsut to the right of the + and - icons
- Select "Apply to all enclosed items..."
This should apply the correct permissions to all subfolders and fix the issue if you're experiencing the same problem as my users.
For reference:
iMac Intel (Retina 5K, 27-Inch, 2019)
MacOS 13.0.0 (Ventura)
Premiere Pro 2023 (24.7.0)
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