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HawaiiHippie
Known Participant
September 10, 2020
Question

Input lag, keyboard and mouse

  • September 10, 2020
  • 1 reply
  • 1799 views

Aloha all!

Since upgrading to CC2020, I'm experiencing dramatic lag betwen when I use a control and when the program responds. There can several seconds between when I press "K" and the playhead stops moving, or between when I click to select a tool and the tool becomes available. If I single-click a clip to select it then want to right-click to access something from that pop-up menu, I have to wait for a count of "two Mississippi" before the right-click works. 

iMac Pro 2017, 3.2 GHz Inten Xenon W, 32 GB RAM, Radeon Pro Vega 64 x/16 GB RAM, OS 10.14.6

I have the same issue on my home machine, a much older and more modest 27" iMac. Both performed flawlessly on CC 2019.

This topic has been closed for replies.

1 reply

DigAdobe
Participating Frequently
September 14, 2020

Hey man so many people are having these issues I being one of them. I've been having lag issues since early July and I finally got so fed up that I ended up backing up my personal and work files and doing a clean install of Windows 10 Pro, drivers and other software and now no more issues. Just reached the point where I got tired of waiting on Adobe and doing and reading all the "solutions" and suggestions to no avail. Hope this helps even though it's a last resort.

Community Expert
September 14, 2020

why is this a last resort.  Something in your system was obviously wonky...  could have been an adobe issue or easily have been something else...  

New Participant
September 15, 2020

Hey there, I see you're an Adobe pro.. Hoping you can help me. I'm having the same problem but worse, I've tried everything the forums recommend but bubkis. I had a 2018 macbook, got so frustrated I just bought a brand new MacBook 16' I9 yata yata. Openned the session on new mbp and same thing. Have a deadline this week for a $20,000 job. I at the end but have to make revisions, client is getting upset. Please HELP ME