Is anyone else having this problem in Premier ???

[juan1pablo2014]

Is anyone else having this problem in Premier ??? I don't know what is causing this, I've tried going back to an older version but the same thing happened !!! Pls HELP

 ving this problem in Premier

[Phillip Harvey]

Yes, lots of people have it. The latest nvidia drivers are causing an issue. Roll back to a previous version.

This is the driver I am currently using without issue: https://www.nvidia.com/Download/driverResults.aspx/161451/en-us

[jonathana40924924]

I am using that same version of the driver and am still having the error. My issues started as soon as that driver got released unforunately. 

[Jonzy]

Browse nvidia site and chose older driver. OP just redirected you to the same drivers that has the issue.

[Phillip Harvey]

Sorry thought this one was the one just before latest on the studio.

Here is a Game Ready Driver that has worked for someone else: https://www.nvidia.com/Download/driverResults.aspx/159887/en-us?ncid=afm-chs-44270&ranMID=44270&ranE...

[JayJay77]

Yes man I do have this issue since the last release and seems it hasn't been solved yet

[Ann Bens]

People please read the forum. Its been reported many many times.

Solution is to revert nvidia driver to 446 or 442.

[brianm78810370]

For both the 442 and 446 drivers, I am getting the same response that the graphics fdriver is not compatible with this version of windows on my computer.

Even though my machine is Windows 10 Pro 64 bit

[Ann Bens]

Windows needs to be on the latest update: 1909

[jonathana40924924]

New to forum, if issue has been reported "many many times" perhaps a sticky would be helpful? If there is one, it was not easy to find.

Additionally, I rolled back the drivers to the versions shown, and still have the same issue and even a new one now where the project media preview is sometimes just all black. Windows update complete as well. 

*EDIT: My existing projects that were created during the period with old drivers installed continue to have issues. Newly created projects seem to be working. 

[Averdahl]

Additionally, I rolled back the drivers to the versions shown, and still have the same issue

Do a clean install of the Nvidia 446.14 driver. Just installing them seems to not do the trick, so a clean install choosing the Custom option in the installer is the way to go. Shut down the computer, wait, and re-start it and launch Premiere Pro. Report back.

Do not use Windows Update for graphic drivers and dont use Device Manager to rollback graphic drivers.

[JayJay77]

You are right mate, A sticky would be so handy for us, Plus, I made the search before posting and got like 3 or 4 results with the same issue and each of them were coming with same solution " Roll Back Driver" which was greyed out in the Device Manager.

[Ann Bens]

" Roll Back Driver" which was greyed out in the Device Manager.

You always go straight to the manufacturer for drivers, you do not rely on the OS for this.

[MyerPj]

Try clearing your cache and then the check the 'existing' projects.

• Start PP from it's normal desktop icon (IE: don't open from a project file link).
• Close the Open/Home screen (and you will be in PP without a project open).
• Go into Edit/Preferences/Media Cache (Mac users adjust menu name)
• Then Press: Remove Media Cache Files: and Delete...
• Select: Delete all media cache files from the system and OK
• Close PP - It will create any needed cache files on the fly as you edit.