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Participant
January 24, 2023
Question

ISSUE - Poor hardware encoding quality - Mac M1 PRO chip

  • January 24, 2023
  • 32 replies
  • 6679 views
The quality of exporting from Premiere Pro using hardware encoding on the new MacBook Pro with M1 PRO chip is extremely poor. I've tried exporting with multiple different projects and footage but the quality when exporting with hardware encoding is pixelated and blurred - the file size is also significantly smaller than the estimated file size.

There is no issue with software encoding and footage is as expected.

I've tried Premiere Pro 2022 and also gone back to 2021 and tried opening with Rosetta instead, still hardware encoding into H264 is extremely poor quality with file sizes less than half the expected file size. This only happens with hardware encoding.
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32 replies

Participant
January 24, 2023
Holy God I'm so glad people are also having this issue. (Although I can't believe Adobe let this become an issue at all). I feel like I've been taking crazy pills! For some reason the combination of Premiere + the M1 Chip + ProRes files just isn't working. It seems like it just cant render the clips fully. Like others have mentioned, the only solution seems to be to open in Rosetta Mode and turn off the hardware encoding... which completely destroys rendering times, effectively making the power of the M1 chip useless. And of course, this is a non issue when working with Davinci or Final Cut.
All the compressed H.265 stuff works fine, this seems to only be when working with the ProRes codec.
I keep hoping an update will fix the issue, but after downloading the newest one today... still no fix. Come on adobe. How can you expect us to stay excited about the program if you can't keep up on this stuff? I guess it's time to move on to greener pastures.
Participating Frequently
January 24, 2023
Hi All, Sorry for this problem again. We have made some fixes to increase the bit rates(file sizes) of exported files in the latest beta build(22.5.0.16 or higher) and consequently improve the quality of exported files. You should see better bit rates(file sizes) now on M1 machines in all exported files. Please check the latest beta build and let us know how it goes.

Thanks,
Mayjain
Participant
January 24, 2023
Have the same issue on my M1 Pro MBP. What resolves the issue for me is to have it export twice.

Set Bitrate Encoding: VBR to 2 passes. That pretty much nails my target bitrate and quality. Although it may say "Software only", when sending it to Media Encoder it will still use the hardware encoding.

But it takes twice the time as usual. Pretty annoying but better than having to wait 4+ times when encoding using software only.
Known Participant
January 24, 2023
Adam Fyfe... I didn't think about that. I've been looking for a reason to leave the Adobe ecosystem. At this point After Effects is the only thing keeping me in, and that license is looking pretty pathetic considering I can't properly render on a brand new computer. My hardware isn't getting any newer. Final Cut and Motion may be the only choice.
Participant
January 24, 2023
Thanks for the comments, everyone. I canceled my subscription which was a joke because of the outrageous cancellation fee. I've moved my services over to Final Cut Pro which I can buy outright. should have never doubted native apple software. Lesson learned ✔️
Participating Frequently
January 24, 2023
Actually this is a huge issue. Parts of a 4k video becomes pixelated down to perhaps 144p.
It's clearly related to the Apple Hardware.

I'm on a Macbook Pro Max 64 GB, latest everything. Had the issue for 6 months now. Seen others creators who uploaded the final video on YouTube with this bug appearing here and there.

Now need to run Software encoding which takes 4 times as long and twice as long as the Intel iMac I sold. Might have to buy an intel Mac back. Grrrr.... Has anyone found any workaround??
Participant
January 24, 2023
Im very happy people are commenting on this because I've been losing my mind trying to export multiple projects in different formats. Has anyone been able to talk to Abode because it's deemed to be very difficult.
Participant
January 24, 2023
Let’s talk about how Davinci which is free is able to encode h.264 in hardware but Adobe which costs can’t?
Participant
January 24, 2023
Here’s to another comment 2 months after my other one and STILL not fixed!
Known Participant
January 24, 2023
It’s April and it’s still not working. I’m looking for a new ecosystem at this point. I’ve been with Adobe since 1994 and between this and nerfing 3D tools in CC so they can sell yet another license is ridiculous. If hardware acceleration doesn’t work they need to turn it off or buy a company that knows what they are doing.