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Participant
March 10, 2025
Question

Issue with Playback

  • March 10, 2025
  • 4 replies
  • 178 views

Hi everyone,

I recently started using Adobe Premiere Pro, and I'm facing an issue with playback. Whenever I try to preview my edits, the playback is extremely choppy, even though my laptop has decent specs (16GB RAM, i7 processor, and an SSD). I've already tried lowering the playback resolution, but the problem persists. Is there something I'm missing? Any tips to improve performance would be greatly appreciated!

4 replies

MyerPj
Community Expert
Community Expert
March 10, 2025

Yes, as everyone is saying, we need more detailed info on your hardware and video files:

Info needed for a bug report

Peru Bob
Community Expert
Community Expert
March 10, 2025

To expand upon the reply by R Neil Haugen:

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

John T Smith
Community Expert
Community Expert
March 10, 2025

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
For a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

R Neil Haugen
Legend
March 10, 2025

What is your media in use, full details ... framesize/rate, bit depth, codec, created by ... what?

 

What specific hardware does your computer have, as this is crucial data in solving this issue. CPU and GPU esepcially.

 

Do you have only one drive, or multple drives available?

Everyone's mileage always varies ...