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Issues previewing files with multi channel audio

New Here ,
May 23, 2025 May 23, 2025

It's been a while since I've had to check audio on any channels above channel 2, however I've noticed that I'm nolonger able to monitor any channels that are greater than channel 2.

For context, we deal with files which contain an array of audio channels, e.g.

 

1+5 Surround Final Mix

3+4 Stereo Final Mix

5-10 Surround Music & Effects

11-16 Stereo Music & Effects

 

Previously, I used to be able to solol channels when previewing the media in Premiere without the need for a sequence. Is there anything that now needs enabling to allow this or is Premiere expecting that source channel 5 for example will output on channel 5 rather than route to the configured output.

 

Gaythorpe_0-1747996471817.png

Gaythorpe_1-1747996558796.png

 

My team tend to use sequences but I'm not a fan of this as if the sequence settings are incorrect, they can route the channels incorrectly.

 

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correct answers 1 Pinned Reply

Adobe Employee , May 23, 2025 May 23, 2025

Hi @Gaythorpe -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Let us know if Matt's suggestion helps your issue. 

 

Can you also post a screenshot of your Audio Track Mixer?

What is your setup do you have stereo speakers or a 5.1 system?


Sorry for the frustration.

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Adobe Employee ,
May 23, 2025 May 23, 2025

Try Preferences > Audio > Sum multichannel outputs to mono in Source Monitor

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Adobe Employee ,
May 23, 2025 May 23, 2025

Hi @Gaythorpe -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How do I write a bug report?

 

Let us know if Matt's suggestion helps your issue. 

 

Can you also post a screenshot of your Audio Track Mixer?

What is your setup do you have stereo speakers or a 5.1 system?


Sorry for the frustration.

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New Here ,
May 27, 2025 May 27, 2025

Thanks Matt, this does work and solves my main issue. One slight downside is how mixing to mono over the default system output configuration, removes the ability to be able to easily identify channels. For example, when distinguating the difference between final mix and music/effects, I've previously solo'd the odd channel of FM and even of M/E, this allowed me to hear dialogue from the F/M on the right channel and no dialogue on the left.

Cheers

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New Here ,
May 27, 2025 May 27, 2025

Hi Jamie,

 

In this instance, I'm using the stereo output from my MacBook Pro. Matt's suggestion corrected the main issue, but as mentioned above, it does seem some functionality has been removed.

Here's the Audip Clip Mixer.

 

Gaythorpe_1-1748343339873.png

 

 

I've configured the sequence to map the first 24 channels of audio to 24 individual outputs, this allows us to make edit's to content containing 22 channels of audio and retain the routing when exporting. I avoid checking files in sequences to avoid the risk of innacurately checking a source file.

 

Gaythorpe_2-1748343534485.png

 

 

Cheers

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Adobe Employee ,
May 30, 2025 May 30, 2025
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Hi @Gaythorpe - If you’re keeping the channel mapping the same on a stereo system, you’ll need to enable “Monitor All Channels” in the Audio Track Mixer.

Screenshot 2025-05-30 at 2.20.08 PM.png

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