Skip to main content
A
aaron_3468
Participant
April 16, 2025
Question

JPG not shown

  • April 16, 2025
  • 4 replies
  • 319 views

I have been editing for hours and now Images aren't showing up. IT'S NOT THE RED " MEDIA OFFLINE" all my files are found in the folder but the images just won't show up. The only images I can see are previous edits of images I put into the timeline hours previous. Now if I make and edit to them again they will just not show up. Please need help this assignment is due tonight and none of the bots will help me.

4 replies

D
Community Manager
Dani_V.Community Manager
Community Manager
May 22, 2025

Apologies for the delay @aaron_3468. Did someone manage to reach out to you and are you still experiencing these issues? Please let us know if the problem has continued.

A
aaron_3468Author
Participant
April 18, 2025

I able to bring the bar into the timeline but the images don't show and I've already re-imported the JPGs. I got tech support that took over my screen and even they were having a difficult time and said they would send my case to their senior support team and should get a call or email but I haven't recieved either.

A
aaron_3468Author
Participant
April 18, 2025

I'm using version 25.21 .I have a 64bit operating system core i5 & 7.76GB Ram

D
Community Manager
Dani_V.Community Manager
Community Manager
April 17, 2025

Hi @aaron_3468,

Sorry to hear you're experiencing issues. We need a few more details to try to help with the issue. Please see, How do I write a bug report?


A few questions:

 

Sorry for the frustration,

Dani

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices