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Vicki Barsby
Vicki Barsby
Participant
August 4, 2021
Question

Lag and delay after mouse clicking and performing tasks in Premiere Pro CC

  • August 4, 2021
  • 4 replies
  • 4816 views

Hi all,

 

This has been covered a few times with several different variations to it and different solutions. I've included an example in the video below. To illustrate, everytime I clicked anything on the timeline I immediately started making circles with the mouse, so you can see how long the delay/lag is.

 

I've trashed my preferences and cache, made sure there's a lot of space on the hard drive that I'm working on, closed essential graphics and force quitted the Adobe 'CCXProcess'. Trashing the preferences speeds things up a bit for a while, but then not long after the lag begins. Any ideas? 

 

Huge thanks in advance. It's driving me mad! 

 

Premiere Pro CC 2021

MacBook Pro (Retina, 15-inch, Mid 2015)

maxOS Big Sur V 11.4

Processor: 2.5 GHz Quad-Core Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Graphics: AMD Radeon R9 M370X 2 GB

    4 replies

    J
    jordand72359829
    Participant
    November 22, 2024

    Was there any resolution to this? I'm having it Nov 22, 2024 bad. Making it impossible to work. I have a 2019 Macbook Pro and thought maybe it was getting on the old side, but everything else works the same. Illustrator mouse click isn't instant anymore. InDesign too - I click on something and it moves like 10 pixels any direction.

      D
      Dayana29989232i4k0
      Participating Frequently
      February 26, 2025

      any solution?

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      February 27, 2025

      Create a new post with your system and media info, please.

       

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Vicki Barsby
      Vicki BarsbyAuthor
      Participant
      August 11, 2021

      Here's the video, bigger!

       

      Fayeded
      Fayeded
      Participating Frequently
      August 11, 2021

      I fixed this by downgrading to 15.0.

      Fayeded
      Fayeded
      Participating Frequently
      August 10, 2021

      Exact same thing is happening to me. When dragging clips around the timeline, after letting go, the mouse will freeze for a few frames. It makes editing extremely annoying and frustrating.

        Kartika Rawat
        Community Manager
        Kartika RawatCommunity Manager
        Community Manager
        August 4, 2021

        Hi Vicki Barsby!

        Really sorry to hear that. 

        • What's the source of the media files?
        • Are you getting this issue with a specific project?
        • Have you already tried deleting cache files?

         

        Let us know.

        Thanks,

        Kartika

        Vicki Barsby
        Vicki BarsbyAuthor
        Participant
        August 5, 2021

        Hiya,

         

        The media files are on two drives. The proxies are on one external drive with the project and scratch disk, and the RAW files are on another external drive. Both are fast and connected via USB C to USB

         

        I've been getting this issue with all projects recently. 

         

        I have reset the preferences and cache files. It works for 5 minutes then the issue starts again.

         

         

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