Licensing Stock Music doesn't work on other computers

[BrianDavison]

My company works off of a large NAS (an EditShare). I've found that if someone downloads a piece of adobe stock music into their project and the project is passed around, when it comes time to license the footage, only the original computer that downloaded the music has the little shopping cart icon next to the project item in order to license it. 

To replicate

1. On Computer A download a piece of stock music. Save the project.

2. Open the same exact project file on Computer B.

3. Try to license the music.

4. You can't 😞

What you'd expect to happen:

Regardless of what computer originally downloaded the music, you should be able to license.

Bonus: Really, you should be able to select multiple pieces of stock music that have shopping cart icons and license them all at once, if you have 30 music cues, it takes like 15 seconds a cue to download. It's really really tedious! 

System:

M2 Mac Ultra

64 GB Ram

Ppro 25.2.3

[R Neil Haugen]

That would be nice, but you're right, the only computer with the licensing option will be the one initially downloading the licence. It's been that way since they offered the stock files.

[BrianDavison]

Interesting! Especially since (as far as I can tell) there's no way to determine which computer actually downloaded it. And in a work environment where projects and sequences pass through lots of hands it becomes extremetely difficult and cumbersome to license. 

[R Neil Haugen]

Anytime I've licensed an Adobe stock audio file, there was a note about the license included, typically in the bin the file was downloaded into.

[jamieclarke]

Hi @BrianDavison - Neil is correct,  Thank you Neil for helping out. 

The behavior you’re seeing is expected, though not ideal licensing status is tracked locally on the machine that originally downloaded the asset.  That’s why the license icon only appears there, even if the project is shared across systems.

You can read more about Adobe Stock Licensing in the FAQ

[R Neil Haugen]

Jamie, at NAB and especially at MAX, I've been around discussions over this for years. It truly is a puzzling nightmare for larger or diffused group operations.

The main practical answer so far has been to designate one person or machine to handle all stock licenses. Not ideal, not always even very practical, but it's about the only way to work at this time.

Or ... anyone licensing something must immediately post a note about it to the group or leaders Slack, email, something.

[BrianDavison]

Yeah, definitely not ideal. I'm not even entirely sure how it would work. 

I guess in theory if someone downloads a track you'd have a shared google doc to keep track of who downloaded it and then when it comes time to lock and license you could have each person license the ones they downloaded. But in my case, we download and try a lot of cues and maybe 20% of the ones downloaded get used, so then it's trying to have each person license only specific cues that may exist in their project. Which, even that is tedious since you have to do it one at a time and it takes a non-trivial amount of time.

I'm not sure how it would work to designate one person since each editor needs to have the flexibility to download their own cues, otherwise it becomes a massive bottleneck if they're constnatly pinging a designated downloader to grab cues.

I'm curious if there's some kind of limitation that is preventing cues from being licensed  on any machine or if it's just not a priority to make this behavior more user friendly. 

[R Neil Haugen]

Having a designated "report person", so anyone downloading any stock reports same to that person, does get a single place to check for who/where-from and if licensed, what machine.

It's the only practical thing I can see.

As to licensing questions, as a user I've no clue.