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Low-level exception error after updating

Community Beginner ,
Mar 26, 2022 Mar 26, 2022

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I can't even render anymore. The program uses all 16gb of ram and crashes the system. Tried converting everything first in Handbrake and now I get this error.

Mod note: This post was edited for content. File bugs here.

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Crash

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correct answers 1 Pinned Reply

Adobe Employee , Mar 11, 2024 Mar 11, 2024

Hello @SuperCar23380219yki6,

I appreciate you filing this bug. It's been a while, though. Are you still experiencing this issue? Please let us know.

 

Thanks,
Kevin

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Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

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Hello @SuperCar23380219yki6,

I appreciate you filing this bug. It's been a while, though. Are you still experiencing this issue? Please let us know.

 

Thanks,
Kevin

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hello @SuperCar23380219yki6,

Thanks for the message. It’s been a while since you filed this bug. Are you still having this issue? If so, can you provide the info the product team member requested?
 
I'll move your post to the Discussions board while we await your information.
 
Thanks,

Kevin

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