Hi Sarah,
Sorry for the frustration.
I'm both relieved and infuriated by the fact that I'm not the only person experiencing these issues.
Never did I expect the biggest obstacles in my business to come from Adobe. You've pulled the rug out from under my livelihood. Fix it.
Sorry. If you want to give feedback to the Adobe Premiere Pro team, please do so on User Voice, where they engage with users. This forum is a user-to-user-based forum with answers mainly from colleagues from the editing profession. I am also an editor and moderate these forums, but I am not on the Premiere Pro team. I apologize on behalf of Adobe. You should not be experiencing these issues. If you need dedicated one-on-one assistance from Adobe, that is always available to you by contacting Adobe Support here. I hope that helps.
As an editor with an M1 to test with and access to resources here at Adobe, I hope I can help you with your situation. I may have to ask a few questions, but I hope that's OK.
May I ask which version of macOS you are running? What is the version of Premiere Pro you are running? Is it 22.1.2? Is your version of Media Encoder updated to 22.1.1? Are you using After Effects compositions in your Timeline? If so, is this also updated to 22.1.1? Can I also have the specs for your Mac? Thanks for the added info.
what's even more unbelievable was what happened when I finished a few projects and tried to export H.264 videos like I have for YEARS.
Exporting H.264 in the recent past has been accelerated with the addition of "Quick Sync" tech brought about by the Intel CPU/GPU, which accelerates the process of encoding by leaps and bounds. The new M1 chips do not have Quick Sync because they use Apple Silicon in place of these Intel CPUs. The innards of these computers are like night and day.
I am not completely clear on the scheme that the team uses for hardware-accelerated H.264 exports, but it seems as if several people are having issues. Your upvote on User Voice would help. Please do so if you have time: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/44268828-bug-v15-4-1-h264-encodes-are-poor-quality-on-m
My 5-10 minute full HD wedding highlight videos are now exporting at horrific quality with glitches and all in its frames. It's slightly better exporting through software at a 2 pass vbr, but the time it takes and quality are unacceptable.
And my 720p zoom podcasts which avg 2.5-3 hours, can't even finish exporting without freezing halfway through the export after 30 minutes.
What is the camera you are using for these wedding videos? I'm curious about the source footage for your projects. If at all possible, consider using transcodes for these files.
Footage from "Zoom" sessions are very highly compressed, have a variable frame rate, and more than likely needs transcoding before "normal" handling can occur within Premiere Pro. These clips are truly satanic in their native state. Try editing and exporting these clips as optimized source footage to make your life easier. If Media Encoder cannot do the job, look into processing the footage in freeware Shutter Encoder. That works well.
I hope we can assist you in getting your workflow smoothed out.
Thanks,
Kevin
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