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Mavic Air Drone video playback problems

Forum|Forum|6 years ago
June 1, 2019
10 replies
2896 views

Hi All,

New to these forums and to premiere pro. I hoping you can help.

I and putting together a video project with a combination of GoPro videos and my Mavic Air drone videos. I am doing this on my Microsoft Surface Book 2 with the built in graphics disable so I am certain I am using my dedicated GeForce 1050 processor. It is the top spec so should have more than enough power to run this smoothly.

For some reason though, when I drag my drone videos into the preview or timeline windows the video just doesn't play. Like its lagging to the point of only showing the first frame. Both my GoPro and my drone output MP4 files.

Apologies if it is something simple I am new to Prem Pro. I am running 13.1.2 build 9. Any help would be greatly appreciated as this is driving me up the wall and I can't find any guidance out there on the net.

Let me know if there are any other details I can get to help diagnose.

Thanks in advance.

This topic has been closed for replies.

Correct answer rodneyb56060189

I googled the notebook and you can apparently have 8 or 16 gig ram. The NVidia is a 'chip' ( not a full sized giant Graphics Card ), and is integrated in a way so that it works with your 'built in' graphics.. I don't know what you mean by you 'disabled' the 'built in' graphics. You have choices in adobe settings how to render your stuff ( Cuda, Software Only, etc. ??? ). You can set to Cuda to start with and if it doesn't work you can try the other settings one by one until you find what works best for your computer.

In general the notebook is not really that powerful to edit but you should be OK using full HD I think. If trying to do something bigger ( like 4K) I think you will have problems. That is when you can use what is called " proxies". You can google 'how to use proxies with premiere pro CC ' and get tons of info. You can set the proxy to 1920x1080, and use a timeline of 1920x1080, and see how that goes.

R

rodneyb56060189

Brainiac

good going...

P

Paul McCafferyAuthor

Participating Frequently

The cineform proxies for go pro seem to be doing the trick. I think the problem I may have had when i tried proxies the first time was a combination of not using Cineform and also the drone footage (in comparison to the GoPro) seems to take a very long time to create the proxy so I think I was trying to use the file before the proxy existed.

As you pointed out the proxy files are orders of magnitude larger than the original files so you need plenty of disk space.

I am going to try and export what I have so far to see that everything works out ok.

Thanks for your help Rodney and everyone else. Thanks for taking the time.

Paul

MyerPj

Community Expert

OK, glad you got it. I've seen some tutorials where they make the proxies using h.264, that is generally to format the source files are in that cause the problem.

The Cineform proxies are the key. You probably used h.264 previously.

From the export dialog I add a small burned in timecode to the proxies so I always know when I'm looking at them.

well done!

R

rodneyb56060189

Brainiac

MeyerP, great idea.. cineform is happy as clam with editing.

I got out my camera and shot 5 seconds ( about 73 megabytes ) of MOV DNxHD , 1920X1080, 23.976 fps, 10 bit 4.2.2 … just stuck camera on table and aimed at window... kinda dumb.

If you put this into a timeline, and maybe copy paste it a few times so you have 15 seconds of same stuff ( instead of just 5 seconds ) you'll know if your notepad can handle a very friendly full HD format ...

The shots you posted are not bad... and with only 2 gig on gpu it won't ever be a big player. The cpu was working hard then. Basically the gpu mem only works for certain things anyway.. it's mostly on the cpu when exporting ( this is a complex subject depending on what 'effects' have been added to timeline that is being exported ). But it wasn't like a dead duck computer re: your posts...

But it isn't very powerful either.... so before buying new computer at least see what it can do. That will also help you figure out what a 'new' one should have included in it !

I have no clue how to send you this 73 megabyte file to test... but if you have email it an be done by some google tricky file sharing thing... would take about 30 min I think for you to download it. Probably 3x that long for me to upload.

R

rodneyb56060189

Brainiac

OK, so that was a fun exercise for me. Got camera out of closet, put battery in it, put lens on it, got out atomos recorder, put battery on it, SSD in it, hooked up to hdmi output of camera, stuck camera on table aimed at window ( looks like this... very exciting ! )

and then put that file into computer and then added that file to my google drive 'sharing' thing...

It is 3 seconds, about 73 megabytes. 1920x1080 23.976 fps, etc. DNxHD in MOV wrapper.

It's kinda like happy in editing programs like cineform, prores, etc.

Sooooo, if you stuck this on a full HD timeline ( 23.976 fps ) I would then copy paste it (so you get about 30 seconds total ) just the same clip over and over on same timeline... so your computer gets a chance to sample it nice )… you should be able to tell if it can handle the friendly codecs or not... So you don't go bonkers and try to get a new computer before you know what you WANT a new one to have.

???

I just don't know how to share this stupid google drive stuff right now... I did it once before, but I had to have the email address of the person to get it... and also do some other thing ( cause they didn't have google email ). That would be done ( email address sharing ) via personal message here in forum... ( private message ? ).

R

rodneyb56060189

Brainiac

Peru, if he wants to use avid codec does that come with new adobe cc or does he have to download and install codec ?

R

rodneyb56060189

Brainiac

hmmm.. maybe handbrake isn't so great... I watched video and it seems like it only converts to mp4, which the poster already has, and he isn't trying to change PAR or FPS, etc...

There must be something that can transcode to prores or DNxHD with the same dimensions and frame rate he already has with his mp4 files.

hmmm. the plot thickens...

To the poster... I can send you a few seconds of some file I have around here somewhere... like DNxHD full HD even if I have to drag camera out of closet to shoot it now... and send to you via google file transfer or something ( I think I can figure out how that works cause I did it before, but you need a gmail thing to do that ??? )

The file sizes are HUGE so a second or two will be many gigabytes.

but if you put the 1920x1080p, 23.976 fps file into PPro timeline ( 1920x1080p, 23.976 fps ) you'll know if your computer can deal with a friendly codec to edit.

R

rodneyb56060189

Brainiac

Peru, thank goodness. I knew there was a free program to transcode the stuff to another easier codec … to edit... but couldn't think of one.

I agree totally. What should he transcode to ? DNxHD ( 220x ? ). Thanks !

Beware, when you transcode the file sizes will get MUCH LARGER in byte count, cause it's no longer as compressed as H264. But don't be alarmed.... you have a much better chance to edit the stuff and you have enough room on your SSD to do it.

Peru Bob

Community Expert

rodneyb56060189 wrote
I agree totally. What should he transcode to ? DNxHD ( 220x ? ).

The video suggests mp4.

R

rodneyb56060189

Brainiac

I'm still thinking...

So far this is where I'm at...

The cool thing is that you can shoot stuff with the cameras and it looks great... so that's important. Is why you do it.

Your notebook is underpowered in relation to it's specs and using and NLE program to edit it. It may be that it doesn't meet the min requirements for the adobe program(s).

However, it's not a great solution to just blurt out that ' you need to buy another computer' … cause everything costs money, etc.

So, I'm thinking about it … hehe, not much help, but at least I'm trying...

R

rodneyb56060189

Brainiac

==========

I disable the integrated graphics chip just to force it to use my GeForce through the control panel.

===========

go back there and ( for now at least ) enable whatever you disabled... and reboot after you do it...

then check that it's OK.

The gpu mem is low at 2 gig.. so, that might be an issue sorta... maybe with the onboard thing enabled again it will automatically use your cpu when the gpu stuff is overwhelmed.. we'll see...

Just as a general note... the codecs and 'wrappers' are sorta hard to figure out and even really experienced people sometimes have trouble making things work right... MP4 can have many codecs in it ( like what you have ( H264) ). But MP4 can also have other ones ( like Prores or DNxHD, etc. ).. It gets complicated cause usually those are MOV file containers. Which is almost synonymous with MP4.

In general the H264 stuff was originally meant for viewing only ( like the compressed files on a DVD or BD ). With new powerful computers it can be edited. But it's still not the best 'choice' for editing. So basically you're trying to put 10 pounds into a 5 pound bag. You're thought that transcoding to a more 'friendly' editing format is very likely going to be your next step. How to do that is kinda not my forte, cause I don't usually do what you trying to do.

I'm thinking about it...

Peru Bob

Community Expert

I agree with rodney.

Use proxies:

Work offline using proxy media |

R

rodneyb56060189Correct answer

Brainiac

I googled the notebook and you can apparently have 8 or 16 gig ram. The NVidia is a 'chip' ( not a full sized giant Graphics Card ), and is integrated in a way so that it works with your 'built in' graphics.. I don't know what you mean by you 'disabled' the 'built in' graphics. You have choices in adobe settings how to render your stuff ( Cuda, Software Only, etc. ??? ). You can set to Cuda to start with and if it doesn't work you can try the other settings one by one until you find what works best for your computer.

In general the notebook is not really that powerful to edit but you should be OK using full HD I think. If trying to do something bigger ( like 4K) I think you will have problems. That is when you can use what is called " proxies". You can google 'how to use proxies with premiere pro CC ' and get tons of info. You can set the proxy to 1920x1080, and use a timeline of 1920x1080, and see how that goes.

P

Paul McCafferyAuthor

Participating Frequently

I disable the integrated graphics chip just to force it to use my GeForce through the control panel.

It seems to have improved the display of the GoPro but not the drone footage.

I tried setting to Mercury Playback engine using GPU acceleration (Cuda) and Software only, but they don't seem to change any behaviour.

I have also tried using proxies down to 1280x720 but it still doesn't playback at all which makes me think there is something else wrong.

Any other ideas?

R

rodneyb56060189

Brainiac

well, unfortunately, now it's down to YOU providing a lot more info... which will be a drag, but that's the only good starting point to try and fix what's up... or determine if you can use the program etc.

You need to tell use about your computer..

ram

gpu mem

cpu specs

stuff like that.

Then you need to tell what the source footage is pretty exactly … you can use a free program 'mediainfo' (tree view) and take screenshot and post it here.

Most of the time to edit you have to match your project settings with your source footage... That's going to be tricky cause you're new to the program.. but basically what that means is that you set up the project with the same specs as your source footage.

like, dimensions, frame rate, etc.

Sorry, but it is pain to do but necessary. Or else it's just a guessing game for everyone.

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