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baumannmusic
Participant
March 17, 2023
Question

Media Files Offline for no Reason (Proxies Online)

  • March 17, 2023
  • 1 reply
  • 312 views

Hi all, today I wanted to export my movie and this message popped up:

 

Offline material is present in this export and has online proxies attached. Offline material will be encoded using the Proxies.

 

Now here is the fun part: I have not touched any of the files at all. I have been working on that film for one month and never saw a media-offline message. I did not move, rename, relinke anything in the project folders (except adding files). The media files (full res and proxies) are exactly in the same place as when I created this project. All the proxies are online, all the full res files with proxies attached are offline. The full res files without proxies are still online.

 

  • Has anyone else ever had this weird behaviour (offline files for no reason)?
    (Is this connected to working with proxies)?
  • Is there an easy way of re-linking (550 files in 25+ folders)??
  • How to avoid this will happen again and again??

 

Thanks!!

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 6, 2024

    Hello @baumannmusic,

    Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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