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Media Files Offline for no Reason (Proxies Online)

New Here ,
Mar 17, 2023 Mar 17, 2023

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Hi all, today I wanted to export my movie and this message popped up:

 

Offline material is present in this export and has online proxies attached. Offline material will be encoded using the Proxies.

 

Now here is the fun part: I have not touched any of the files at all. I have been working on that film for one month and never saw a media-offline message. I did not move, rename, relinke anything in the project folders (except adding files). The media files (full res and proxies) are exactly in the same place as when I created this project. All the proxies are online, all the full res files with proxies attached are offline. The full res files without proxies are still online.

 

  • Has anyone else ever had this weird behaviour (offline files for no reason)?
    (Is this connected to working with proxies)?
  • Is there an easy way of re-linking (550 files in 25+ folders)??
  • How to avoid this will happen again and again??

 

Thanks!!

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correct answers 1 Pinned Reply

Adobe Employee , Apr 05, 2024 Apr 05, 2024

Hello @baumannmusic,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Apr 05, 2024 Apr 05, 2024

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Hello @baumannmusic,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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