Media not connecting properly inside project file and I'm going crazy.

[DocuChick]

I have a project that I've been working on for over a year and adding various kinds of media. Most of the footage is coming from my C-100 camera. (Mind you I am very organized, as well, keeping all of the footage labeled inside a folder that connects to the project). About 1 year ago, when I opened the project file that some of the clips were showing the right image and playing the audio from another scene in my project. I would off-line the media and reconnect it and sometimes that worked...and then, I would save and close the project and go to open it later and it would do the same thing on another clip. This has been going on for over a year. I got so frusterated with the project file and have since moved onto another project. But, now I am on a new totally separate project and it just started doing the same thing. I am at my wits end and don't know what to do. All of the media is there when I go to the source file. Nothing seems corrupt--but it is not linking properly in the edit.

Sometimes, everything will be playing fine in the sequence and I will go to export to Encoder and my file will have the images with weird audio sounds that were not in my sequence. I am at a total loss. Any help would be so greatly appreciated. Thanks!

[SAFEHARBOR11]

It's very important to follow this import procedure, if not doing so already.

1) Copy ENTIRE contents of each SD card to a unique folder on hard drive. Keep all file structure/folders intact as found on the card media, do not alter. Each card gets its own folder on hard drive.

2) Always use Media Browser in Premiere for imports rather than File > Import

If you do these two things, you should not have issues with clips being confused.

[DocuChick]

Yes, I do this. But, perhaps see what I just posted in response to the other response. 

[R Neil Haugen]

From my understanding, the C100 produces tons of spanned files that all start with something like C0001 ... which starts out with a bit of an issue of "unique" file names. I know how one imports those files to disc can matter among other things.

But it is especially important to do a full ingestion of those files into Premiere, using the Media Browser panel to navigate to and ingest the media. For some reason, this process gets the full file metadata of each file more solidly in the project file than any other method of importing the media.

I've seen quite a few posts of folks using the C-000 cameras with this type of an issue here. I've not dealt with much media from those, so I've not developed a good regimen for relinking "permanently". I do recall one user did duplicated project to test off-lining then relinking, and got it to work for all but a few clips he had to relink "manually".

I've also seen reports that dropping the clips into a new folder on the computer, then rebooting. Launching Premiere, and relinking to the new folder provided a fix.

Best wishes ... this is well past annoying!

Neil

[DocuChick]

Thank you Neil, 

This is an interesting point you suggest about importing the media. I notice that everytime I import from the c-100 there are a ton of files that are "not supported" and I simply disregard that. But, now I wonder if I have been importing incorrectly...?? I typically drop in the whole AVCHD file, but wonder if instead I should be going further and simply choosing each of these individual MTS files (see screenshot)? 

If that is the case, I wonder if a solid fix would be to actually delete all of the media from the project and re-import the media this way and then re-link? 

Thanks so much for your thoughts on this! I have been seriously re-considering my love for editing dealing with this! 

Best, 

Erica

[R Neil Haugen]

Use Premiere's Media Browser panel to navigate to and select the folders or media for ingesting. With the C100, I think you can easily simply click on a folder and then right-click import/ingest.

Don't use Finder or Explorer to import/ingest that media.

Neil