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Participant
April 14, 2023
Question

message from Adobe Genuine Service Alert???

  • April 14, 2023
  • 2 replies
  • 1851 views

Do I have some sort of bug in my computer? I send a file I was working from my desktop to my laptop. I keep an old version of Premiere on my laptop that I bought many years ago. I currently pay for a monthly service from Adobe. However when I open my file on my laptop I got the following message: Adobe Genuine Service Alert - Your unlicensed Adobe apps will be disabled soon. Replace at a discount to keep working. Is this real?

2 replies

Participant
January 17, 2025

Hi!

Did you get any help to get rid of the <Adobe Genuine Service Alert>?

I was in spain for some weeks, and I got the same message, that appears all the time.

Peru Bob
Community Expert
Community Expert
April 14, 2023

What version of Premiere is on the laptop and where was it purchased from?