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Microphone (Not Working)

New Here ,
Oct 08, 2018 Oct 08, 2018

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The built-in MacBook microphones are detected and displayed as Microphone (Not Working) in the settings.

It has also disabled the voice over button (makes sense)

The microphones are working according to the Apple System Settings (on the VU meters)

The software has access to the microphones according to the Apple System Settings.

Any ideas ?

(BTW.  Is there any actual support, I could only find this community ... I presumed that, given the price of CC, there would be some support ... am I missing something?)

Thanks.

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

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Hi Folbo,

I regret the inconvenience caused. I understand that your inbuilt microphone on your Mac is not working with Adobe Premiere Pro.

Please share the screenshot for the audio hardware settings.

You can follow the path: Preferences > Audio Hardware.

For more contact option please visit this link :

FAQ: How do I contact Adobe Support?

Regards,

Shivangi

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New Here ,
May 09, 2020 May 09, 2020

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That's it? No other help on this issue? 

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Community Expert ,
May 09, 2020 May 09, 2020

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perhaps the original poster called adobe support and got the answer he needed but didn't post back here.  Maybe if you posted the screen shot as requested someone could help..

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