Missing language Pack for transcription

[videojam74]

Suddenly, I cannot create transcripts. All of the language packs are missing, and don't seem to download when I try so select the download from Cloud icon. I've reinstalled numereous times only to have the same issue. Is there a location online where I can download them? Does anyone know where the language packs are located?

Thanks in advance, 

Jeff

[Stan Jones]

Follow Alexander's info in this link to see what you cloud desktop says. And try to download from there.

https://community.adobe.com/t5/premiere-pro-discussions/inicializando-el-motor-de-transcripci%C3%B3n...

Stan

[Charles23452058kn6n]

Follow Alexander's info in this link to see what you cloud desktop says. And try to download from there.

https://community.adobe.com/t5/premiere-pro-dj-frankfurt/inicializando-el-motor-de-transcripci%C3%B3n-local/m-p/12756310#M395633 

Stan

By @Stan Jones

But solutions seems not to works. I tried but don't know wat the issue , i think it due to windows 11.

[gerardbsc]

Did you tried the "empty cache" solution at the bottom of the page?

[xavpil]

same here

[Kevin-Monahan]

Hi, xavpil,

Sorry about that. Did you try the steps in Alexander's post? https://community.adobe.com/t5/premiere-pro-discussions/inicializando-el-motor-de-transcripci%C3%B3n...

Try them and report back.

Thanks,
Kevin

[Current22754404oab9]

The steps in Alexander's post aren't working.  Seems to be a widespread issue.  Please advise. 

[Current22754404oab9]

The strange thing is that it's not even a language outside of my country.  It's the English language that is missing.  Essentially, transcription stopped working all together.

[Kevin-Monahan]

Hi Current,

Sorry. Which country are you in now?

Thanks,
Kevin

[Current22754404oab9]

I am in the United States.

[Kevin-Monahan]

Strange. Is there further information about your computer, your installation of Creative Cloud (such as an educational installation), or your internet connection we don't know yet? If not, have you tried using Adobe Cleaner and reinstalling the software?

Let me know.

Thanks,
Kevin

[Current22754404oab9]

Got on chat with Adobe and they were able to fix it via screen share.  I'm not sure what kind of magic they used.  Recommended that they reach out to you all so that the forums can be updated with complete information. 

[Kevin-Monahan]

Hi Current,

I think I found your account. I could not track down any support cases. I'll continue to try and root out the solution then. Thank you for reporting back, though. Not everyone does that. 🙂

Take Care,
Kevin

[petek69118273]

Dang. I'm experiencing the same thing. I guess I'll hop on their support. 

[Kevin-Monahan]

Hey Pete K,

Let us know how it goes, OK? Your solution may help others.

Thanks!
Kevin

[Tai26226544vjsf]

I'm having the same issue. Is there a fix yet or do I still need to call support?

[Kevin-Monahan]

Hey Tai,

Sorry about that. Have you read this possible solution? https://community.adobe.com/t5/premiere-pro-discussions/inicializando-el-motor-de-transcripci%C3%B3n...

If you have tried that, and it still isn't working, feel free to contact us. Let me know if you need help connecting. Tip: Ask for the "video queue" when initiating your case. It is always a good idea. I hope that helps.

Thanks,
Kevin

[aazzc]

Hey, for people experiencing this issue.

Attempt to go to Edit >> Preference >> Media Cache and delete the media cache and select the second option (all media cache) and check if it helps and please save the current project if you are working .

The support helped me with this, and it worked 🙂

[Kevin-Monahan]

Thanks for letting us know, Arsa. To get that second option in the Media Cache Preferences' "Delete Media Cache Files" dialog box, choose File > Close All Projects before going to Preferences. 

[gerardbsc]

Thank you very much! It works for me 🙂

[Renaud28313283171n]

Hi, i've got another problem (the delete media cache didn't work) when I try to transcript there s no languages options in the box


(i try to transcript in French) and I've go the speak-to-text French option validated :

any idea to solve this ? : /

[gerardbsc]

Did you tried to go Back to 22.6 if you are in V23 of Premiere?

[Renaud28313283171n]

Yes, it worked with 22.6 ! Thanks 🙂

[gerardbsc]

You're welcome. I have a lot of problem on V23 too.