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lori_petersen_waite
lori_petersen_waite
Inspiring
May 15, 2020
Question

Mogrt import error window - 'chunk in file too big'

  • May 15, 2020
  • 1 reply
  • 751 views

Anyone know how to open a AE motion graphics template on the timeline without getting this error:  "After Effects error:  chunk in file too big - probably unsupported file version (33 ::: 7)"?

This topic has been closed for replies.

1 reply

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
May 15, 2020

Hi loriw64447683,

 

Sorry about the poor experience. How are you importing/installing the motion graphics template? Are you using the Install Motion Graphics Template icon at the bottom of the Essential Graphics Panel?

Let us know, we're here to help.

 

Thanks,

Sumeet

rachelcenter
rachelcenter
Legend
August 23, 2021

That wont help open the project file. Can you please help me open mine? https://community.adobe.com/t5/after-effects/chunk-in-file-too-big-can-someone-please-help-me-open-it/m-p/12333847

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