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Monitors constantly going to sleep but only when using Adobe products.

Explorer ,
Nov 28, 2021 Nov 28, 2021

Both of my moinitors will constantly go into sleep mode while using adobe products (I primarily us premiere). I've looked at a lot of posts here about this issue and they all seem to revolve around windows sleep settings but I've quadruple checked everything and they are all turned completely off and even then, this issue happens even while I'm using the mouse/keyboard so this should not be a windows 10 issue. As I said this ONLY happens while using adobe products. I'll be in the middle of editing and then suddenly both of my monitors shut off for sleep mode and then immediately turn back on because I'm in the middle of moving the mouse around. This can occur once an hour or even twice in five minutes, but it happens frequently enough to drive me nuts. This started happening immediately after an update several updates ago but after each update since then the problem still persists (currently on 15.4.1)

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Community Expert ,
Nov 28, 2021 Nov 28, 2021

I'd also check to make sure that your graphic card drivers are up to date.

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Community Expert ,
Nov 28, 2021 Nov 28, 2021
LATEST

I'm still getting monitors going black then coming back on. I get it in Windows and PP, I'm hoping my gtx1070 is going to survive. I'm not sure if this is what you are seeing. Because I don't think they are going into sleep mode, just flickering. I bought a high end DisplayPort cable a few months ago, then it stopped happening very often, so I didn't install it. Now it's been happening more in the last couple weeks, but nothing to do with PP.

 

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