MP4 not showing properly when loaded into Premiere

[shadtaya]

I have not had this issue with the previous version. I am Premiere Pro 14.

when opening an MP4 or images, the views are not right, stripes and jumbled colours.

I have tried changing the Renderer settings in the General Project settings, still not right. 

[Richard M Knight]

Try:

https://community.adobe.com/t5/premiere-pro/lumetri-color-luts-are-glitching/td-p/11245860?page=1

[shadtaya]

Unfortunately it did not work. I am not useing any Effects.

I am also not using NVIDIA graphics card either. 

In short, this started since the upgrade, i have made no changes or adjusted anything. I am quite a basic user.

[Ann Bens]

Did you get an error message before opening a project?

[shadtaya]

No errors pop up at all.