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0

MTLCompilerService quit unexpectedly

Community Beginner ,
Nov 07, 2016 Nov 07, 2016

System Specs


MacBook Pro 2012

16GB RAM

NVidia GeForce GT650M / 1Gb VRAM

960GB SSD/432GB Free

6TB WD MyBookDuo USB 3.0 External Drive

MacOS Sierra 10.12.1

Adobe Creative Cloud v3.9.1.335

All Apps updated to 2017 versions approx. 8 days ago (Premiere, Media Encoder, After Effects.)

I also maintain a copy of Encore to author the periodic DVD

Within the last week or so, I keep getting a "MTLCompilerService quit unexpectedly" whenever I start any of the Adobe Applications that I regularly use (Premiere, Media Encoder, After Effects ).  Photoshop, and Audition seem to start ok without this error. This began with the recent update to Adobe Creative Cloud.

Crash Report is below.  Any help or insight into this issue would be appreciated.

Thread 4 Crashed:

0   com.apple.GeForceAIRPlugin     0x00007fff8db0301a NV::AIR::LoadViaTextureHelpers::emitBufferTextureLoad(llvm::Module&, llvm::IRBuilder<true, llvm::ConstantFolder, llvm::IRBuilderDefaultInserter<true> >&, llvm::Value*, llvm::Value*, llvm::Type*) + 1284

1   com.apple.GeForceAIRPlugin     0x00007fff8db03c20 0x7fff8db00000 + 15392

2   libLLVMContainer.dylib         0x00007fff9fda7e25 llvm::legacy::PassManagerImpl::run(llvm::Module&) + 917

3   com.apple.GeForceAIRPlugin     0x00007fff8db49a35 NV::AIR::CompilationRequest::Compile(NV::AIR::CompileParams const*, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >&) + 627

4   com.apple.GeForceAIRPlugin     0x00007fff8db5d4d2 MTLCompilerBuildRequest + 2478

5   com.apple.MTLCompiler         0x00000001079b9b2a MTLCompilerObject::buildRequest(unsigned int, unsigned int, void const*, unsigned long, void (unsigned int, void const*, unsigned long, char const*) block_pointer) + 7412

6   com.apple.MTLCompilerService   0x000000010782b133 compileRequestMain + 211

7   com.apple.MTLCompilerService   0x000000010782b74e ___ZL29MTLCompilerServiceHandleEventPU24objcproto13OS_xpc_object8NSObject_block_invoke + 791

8   libxpc.dylib                   0x00007fffa7db8f82 _xpc_connection_call_event_handler + 35

9   libxpc.dylib                   0x00007fffa7db794b _xpc_connection_mach_event + 1707

10  libdispatch.dylib             0x00007fffa7b29f36 _dispatch_client_callout4 + 9

11  libdispatch.dylib             0x00007fffa7b2a371 _dispatch_mach_msg_invoke + 414

12  libdispatch.dylib             0x00007fffa7b3a9d2 _dispatch_queue_serial_drain + 443

13  libdispatch.dylib             0x00007fffa7b28cab _dispatch_mach_invoke + 868

14  libdispatch.dylib             0x00007fffa7b3a9d2 _dispatch_queue_serial_drain + 443

15  libdispatch.dylib             0x00007fffa7b2cd41 _dispatch_queue_invoke + 1046

16  libdispatch.dylib             0x00007fffa7b3b3bf _dispatch_root_queue_drain_deferred_item + 284

17  libdispatch.dylib             0x00007fffa7b3e1b0 _dispatch_kevent_worker_thread + 978

18  libsystem_pthread.dylib       0x00007fffa7d7160f _pthread_wqthread + 1004

19  libsystem_pthread.dylib       0x00007fffa7d71211 start_wqthread + 13

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Adobe Employee ,
Feb 28, 2019 Feb 28, 2019
LATEST

Hey S_Gans,

Might be time to update to 10.13. I can confirm that I don't get the issue any more.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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