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kavini_7384
Participant
July 20, 2025
Answered

MTS audio issue in Premiere Pro

  • July 20, 2025
  • 1 reply
  • 490 views

this is mts file same old problem audio is not supporting in all new versions. alltried. helpless 4 hrs recording need to be edited 

Mod note: Branched out to a new thread to continue troubleshooting.

Correct answer Ann Bens

If you have a clean instal of Windows 11, version 24H2, the AC-3 codec is no longer included with Windows."

1 reply

S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
July 21, 2025

Hi kavini_7384,

Welcome to the community! The MTS issue is different from the one originally posted in this thread. Could you please elaborate on the issue you are experiencing with MTS media? Are you getting white noise in audio, or is it something else? We're here to help, we just need more info.

 

Thanks,

Sumeet

K
kavini_7384Author
Participant
July 21, 2025
Hi,
I'm currently facing an issue while working with an .MTS file in Adobe Premiere Pro. When I try to import it into the timeline, only the video is showing up—there’s no audio track being imported along with it.
I’ve confirmed that the original file does contain audio when played in external media players like VLC, so the issue seems to be specific to Premiere. I’ve also tried re-importing the file and checking the audio tracks on the timeline, but no luck so far.
Please let me know if there’s a recommended way to resolve this or if we should consider converting the file to another format before editing.
Thanks in advance for your help!

Regards,
Kavini
S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
July 22, 2025

Thanks for sharing the details. Could you please confirm if you are using Pr v25.2 or earlier? If so, please try loading the media in Source Monitor to check if you hear any audio when you play it there. Also, we're working on an ongoing issue where the audio from MTS media in Premiere Pro has white noise in v25.3. If you are experiencing this audio noise issue, you may revert to v25.2 as a workaround. 

 

Thanks,

Sumeet

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