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Participant
January 19, 2021
Question

my adobe premiere pro keeps crashing then freezes my whole computer

  • January 19, 2021
  • 3 replies
  • 298 views

like I said it crashes my adobe premiere loses all the progress I did then just freezes my computer and the only way to turn it off is by pulling the plug on my power supply.

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3 replies

Community Expert
January 19, 2021

Also worth looking at the pinned post about Nvidia Studio Drivers. If you have an Nvidia GPU, you don't want to be using the latest Game Ready drivers.

MyerPj
Community Expert
Community Expert
January 19, 2021

Maybe you need to reinstall? Or a clean install of Windows or whatever you are doing?

 

OK, be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html