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Logan289397024xxj
Participant
March 18, 2023
Answered

My playback keeps freezing

  • March 18, 2023
  • 2 replies
  • 839 views

I could be wrong about it being a bug but everytime I go to watch my video in premiere pro the video will play for like a second then pause on its own and bug out the rest of the time to the point where i cant even edit anymore i've tryed all the steps like clearing the cache, turning down the memory as low as possible and also reinstalling to see if it fixes it but nothing happens if anyone knows a way to fix this would greatly appriceate it.

    Correct answer MyerPj

    We don't even know if you're on a mac or pc. That usually is the machine being overwhelmed. It could be a lack of hardware or video files that just don't play well when editing, like phone footage, variable frame rate footage, etc...

    2 replies

    MyerPj
    Community Expert
    MyerPjCommunity ExpertCorrect answer
    Community Expert
    May 10, 2024

    We don't even know if you're on a mac or pc. That usually is the machine being overwhelmed. It could be a lack of hardware or video files that just don't play well when editing, like phone footage, variable frame rate footage, etc...

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      May 10, 2024

      Hello @Logan289397024xxj,

      Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

       

      I'll move your post to the Discussions board while we await your information.

       

      Thanks,


      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        K
        Keith2Miller
        Participant
        May 31, 2024

        I'm having a similar problem. I'm on a macbook pro, and been editing on this project for a while now. As of yesterday, it was fine. This morning when I opened it up it was running well, and then began to freeze. I restrted the program and then again the computer and the program, but still the same problem. I then cleared the caches and opened it up, but it is still freezing.

        I'm editing with Apple ProRes proxies and the project file is currently around 42MB. Details of the comuter here:

         

        Thanks,

         

        Keith

         

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