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matthewr927
Known Participant
January 7, 2020
Question

Need to restore default location for cache storing

  • January 7, 2020
  • 4 replies
  • 3771 views

Hello,

 

 I recently changed my default location to store media cache files. However, I need to restore the default location and I can not figure this out. Can anyone help me out?

 

 

4 replies

New Participant
February 24, 2022

Hi Mattew, 

If you haven't found a solution yet, here what you can do:

 

"Premiere Pro will fall back to the default location for cache files if the drive isn't available"

 

Hope this helps. 

 

Below the link for the whole article:

https://www.pugetsystems.com/labs/articles/How-to-Configure-Storage-and-Cache-File-Locations-in-Premiere-Pro-2292/

Inspiring
March 2, 2021

The video below is for the PC but it might help on the MAC. 






Community Manager
January 7, 2020

Hi matthewr58346897,

 

You can customize the media cache location by navigating to Preferences > Media Cache.

Here is the default location for Media Cache:

macOS: /Users//Library/Application Support/Adobe/Common

Windows: \Users\<username>\AppData\Roaming\Adobe\Common

(By default, AppData is a hidden folder. If required you may refer to this tutorial to know how to access it)

Hope it helps.

 

Thanks,

Sumeet

matthewr927
Known Participant
January 7, 2020

Hi Sumeet,

 

I am able to navigate there while not in Premier Pro, however, while in the program and trying to restore default, then I am unable to locate the hidden folders. Any way to do that?

matthewr927
Known Participant
January 8, 2020

Any suggestions for this one?

Inspiring
January 7, 2020

The default location for media cache files is (at least when testing on a brand new install of PP2019 on my Mac) is:

/Users/*your computer*/Library/Application Support/Adobe/Common/

Accessed of course from preferences> Media Cache

Is that what you wanted to know?

 

Media Cache Database is also defaulted to the same location.

matthewr927
Known Participant
January 7, 2020

Hi there,

 

Thank you. I also wanted to know how to restore this location as I had changed the default to my desktop by accident and can not figure out how to restore to the default location. I can navigate to this location while not in Adobe, however, from preferences I can not figure out how to access the hidden folder. Any thoughts?