Need version 23

[strong_doer5E72]

Hello,

I am an active Creative Cloud subscriber and would like to install an older version of Adobe Premiere Pro—specifically Premiere Pro 2023 (version 23.x).

This version is required for compatibility with some ongoing projects that are not opening properly in the latest release.

Could you please provide a way for me to install Premiere Pro 2023, either through Creative Cloud or a direct download link?

Thank you for your help!

[RobShultz]

The Creative Cloud App will show you which previous versions are available to install. 

[strong_doer5E72]

version 23 cant find it 

[RjL190365]

You're officially out of luck. With the release of version 25.2 of Premiere Pro, the last remaining build of version 23, 23.6.8, became unavailable.

[Sumeet Kumar Choubey · Accepted solution]

Hi strong_doer5E72,

Welcome to the community. Currently, only the latest and the previous major versions of the Creative Cloud apps are available for download. Versions prior to that are no longer available. Please refer to this link to learn more about the available versions of Adobe apps. Hope it helps.

Thanks,

Sumeet

[MinnetonkaMark]

There are many customers that need older versions.  As for me, I need Premiere Pro v23.   To remain in business, Adobe must understand that customer needs must be respected.

[Averdahl]

Just cuorious, but why can´t you remain in business if you use v24 or v25?

As for me, I need Premiere Pro v23.   To remain in business

By @MinnetonkaMark

[peter_3681]

I would like to know where one can find v24 of Premiere Pro ... in the link Sumeet provided there are several  versions of several apps, but none of them is Premiere, let alone Premiere v24 ... So: does anyone know where to download v24 of Premiere? Thanks

[Averdahl]

You can find it in the Creative Cloud app. If i click on Other Versions all versions of v24 is there, even 24.0.

I would like to know where one can find v24 of Premiere Pro

By @peter_3681

[peter_3681]

Thank you for your quick response!
Unfortunately, I don't have the 3 dots ...
All I see is the message that the app is not compatible with my system (which is also an error as I have the latest version of Windows installed).
Please see this screenshot_

[peter_3681]

And I am, in fact, rather distraught as I de-installed the v24 and now don't have any way to use Premiere at all.

Thus, I would immensely appreciate your help, Averdahl.

Cheers

[Averdahl]

Click on Systen nicht kompatibel and see what the issue are. 

And I am, in fact, rather distraught as I de-installed the v24 and now don't have any way to use Premiere at all.

By @peter_3681

[peter_3681]

It says that I should update my system and that I need to have Windows 10 v22 or higher. However, my machine runs on Windows 11 v25H2, which is clearly newer, no?

[peter_3681]

Also, I updated the CC application itself. Now I do see the 3 dots, but when I click on them there are no earlier versions only a link to the mobile app:

[Averdahl]

Try to log out from the CC app, restart the computer, log in to the CC app and see if that helps.

Also, I updated the CC application itself. Now I do see the 3 dots, but when I click on them there are no earlier versions only a link to the mobile app:

By @peter_3681

[Averdahl]

And Weiter Informationen says?

It says that I should update my system...

By @peter_3681

[peter_3681]

This takes me to the Adobe website with all the tech specs & requirements to run the app.
Where, again, the minimum requirement is Windows 10 ...
I'll follow your advice now and log out & restart.

[peter_3681]

Unfortunately, this did not do anything. I still see the 3 dots, but only the link to the mobile app:

[peter_3681]

Also, I noticed that when I started the CC app, I got a message that the CC client is running in compatibility mode:

Which is also strange because in the settings of the app itself the compatibilty mode is de-selected:

[Averdahl]

Ok, here are some things to test:

• Solved: Creative Cloud Running in Compatibility Mode (Wind... - Adobe Product Community - 11060539
• Not all apps displayed for download | Creative Cloud desktop app

Many times the Creative Cloud Cleaner tool can solve odd issues as well: Download and run the Creative Cloud Cleaner tool

Also, make sure that the computer is up to date and have the latest drivers such as the latest drive for the graphics card. If you have a Nvidia card, use only the Studio Driver.

Also, I noticed that when I started the CC app, I got a message that the CC client is running in compatibility mode:

By @peter_3681

[peter_3681]

Excellent! Reinstalled CC and now I can install all apps!
Thanks, you're my hero!

[Averdahl]

You´re welcome! 🙂

Great that it worked out in the end!

Excellent! Reinstalled CC and now I can install all apps!
Thanks, you're my hero!

By @peter_3681

[peter_3681]

Good morning, Averdahl.
So sorry to trouble you again. I did install Premiere v 25, thanks to you!
However, when I try to run it, it crashes. More specifically, the Sequence window does not work properly.
I started a new (test) project and imported 4 short clips and one song. When I dragged the song into the sequence as a start, it played just fine. And I could also view the videos in the preview window. But when I put two clips into the sequence the bar no longer moves. Also now that the sequence window is frozen the preview clips also don't work anymore. When I shut down and restart the program it works briefly (though not smoothly), but crashes again when I add another clip to the sequence ... If someone were to describe this to me I'd say it's a RAM issue, but my laptop has 16GB RAM so double the minimum requirement. Any idea what this could be?

[Averdahl]

No, not without knowing the specs of your computer and the properties of you video clips and where they are stored, on an internal drive with lots of free space or an external drive with lots of free space.

The minimum requirements are just that, iow minimum meaning that the app will launch but it will many times struggle. For example, having 16 GB and editing 4K footage is a challenge.

Any idea what this could be?

By @peter_3681

[peter_3681]

OK, I understand. That might explain it. I have a new GoPro and I think I recorded all videos in 4K.
Do you have an idea how I might be able to covert the clips into something that my machine can handle? Thanks