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New computer not utilizing full CPU/GPU potential

Forum|Forum|4 years ago
March 16, 2021
3 replies
2576 views

Hi all,

Hoping someone can help me with this.

I just bought a new Intel i9 10900k with 64gb ram and an nvidia rtx 3090

Although the system is working well and a definite upgrade over my i7/1080 combo i previously used Im feeling like Premiere's not taking full advantage of my new hardware. For one thing rendering H.264 and MXF files only taxes about 15-20% of the system load. Sometimes less.

Additionally I've turned on Hardware acceleration in the Media Preferences pane and it shows nvidia hardware as checked. I checked the BIOS and I do not have the integrated gpu enabled. But I still get the following error message when I try to enable hardware encoding on my H.264 renders:

"Your system's hardware does not support hardware acceleration for the current settings"

As you can imagine having a powerhouse processor and gpu but getting render times equivalent to my last five year old PC is very frustrating. Ideally the computer would utilize more of the CPU and GPU during render processes. Any advice is appreciated!

Some images of settings below:

This topic has been closed for replies.

Correct answer basil1891

If you enabled iGPU, you have to update Intel driver too: https://downloadcenter.intel.com/product/80939/Graphics

Also remember, 2-pass VBR can't be combined with HW-accelerated H264/HEVC encoding, use 1-pass VBR instead.

B

basil1891Correct answer

Inspiring

If you enabled iGPU, you have to update Intel driver too: https://downloadcenter.intel.com/product/80939/Graphics

Also remember, 2-pass VBR can't be combined with HW-accelerated H264/HEVC encoding, use 1-pass VBR instead.

omarc26568164Author

Participating Frequently

Ok this definitely increased my render time. Still not getting very high CPU usage. My old computer would go max load on a render. Does premiere utilize the CPU optimally?

B

basil1891

Inspiring

Ok this definitely increased my render time. - what 'this', exactly?

W

Warren Heaton10841144

Community Expert

GPU Accelerated Rendering & Hardware Encoding
https://helpx.adobe.com/x-productkb/multi/gpu-acceleration-and-hardware-encoding.html

omarc26568164Author

Participating Frequently

Thanks for this. I've looked at it. Is that page up to date? The third image from the top shows a Renderer pull down menu in the General Preferences tab that does not appear in my up to date Premiere Pro. See attached image for difference

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basil1891

Inspiring

go Project Setting ... > General >

John T Smith

Community Expert

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
••for Premiere Pro and MAYBE Premiere Elements use the STUDIO driver, not the GAMING driver
•••such as https://www.nvidia.com/en-us/drivers/results/170344/ (this MAY not be the latest)

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

omarc26568164Author

Participating Frequently

I JUUUUST reinstalled the new driver (studio driver) and no change.

Additionally I tried enabling the IPG in the BIOS to see if that made a difference since I read that intel quick sync was needed. But still no change.

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