• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

New version 2025.0 not seeing ShuttlePRO

New Here ,
Oct 30, 2024 Oct 30, 2024

Copy link to clipboard

Copied

I've been using a Contour ShuttlePRO v2 with Premiere 2024 without any issues, but now that I went to the 2025 version of Premiere Pro teh ShuttlePRO is not working. My computer is still seeing the ShuttlePRO, but Premiere isn't responding to it. Is anyone else having this issue? Is there something I need to do in Premiere in order for it to work? I'm also using a Presonus Faderport 8 for my audio, and it works fine; but I did have to add it as a control surface. Please help; thanks!

TOPICS
Hardware or GPU , User interface or workspaces

Views

251

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 30, 2024 Oct 30, 2024

Copy link to clipboard

Copied

Try updating the  ShuttlePRO driver?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 03, 2024 Nov 03, 2024

Copy link to clipboard

Copied

Same problem here! Help please!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 03, 2024 Nov 03, 2024

Copy link to clipboard

Copied

Have a look at the Shuttle Device Control Panel, make sure there is only one Adobe Premiere option.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 07, 2024 Nov 07, 2024

Copy link to clipboard

Copied

LATEST

Same. Reinstalled driver as per instructions. Premiere does not even show as an option in the Shuttle app. Last updates was Contour Shuttle 4.0b406 in 2021. I do not see a way of contacting Coutour Design. After Effects still works. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines