No audio playback when using Text Based Editing View

[ronen_2009]

This looks like a bug, but when I try to playback a clip through the transcription tool in the Text Based Editing Workspace, the clip plays back with no audio. 

To recreate this:

1. Transcribe a video.

2. Open the Text Based Editing Workspace

3. Click anywhere in the Transcription to jump to that part of the video

4. Hit the Play Button on the Source Window

           The content will playback with no sound while the transcription highlights what is being said. 
           If I move the playback scrub on the source window, the sound still does not come back. 

5. I have to move the Playback head on the Sequence Window for the sound to come back on. 
6. This can be repeated again and again and after selecting a spot on the Transcription, the audio is cut out until I move the Sequence Playhead. 

Does anyone here have a solution to this? 

Thanks so much,

[Ann Bens]

How do I write a bug report? - Adobe Support Community

[Kevin-Monahan]

Updating the status of this bug report.

[mattchristensen]

@ronen_2009 It's possible that your source material is multichannel audio, and the first channel is silent. You can go to Preferences > Audio and turn on "Sum multichannel outputs to mono in Source Monitor" and that will make sure all channels get played together in Stereo on your speakers or headphones.