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No GPU OpenCL acceleration after upgrading to 2023

Participant ,
Oct 20, 2022 Oct 20, 2022

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I have an AMD Radeon RX 580 for which I reinstalled the drivers and restarted the system.

The only PPro that allows me to use Mercury Playback Engine GPU Acceleration is 2022, in v2023 it is greyed out (see picture).

 

Screenshot 2022-10-20 095229.png

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Editing , Error or problem , Freeze or hang , Hardware or GPU , User interface or workspaces

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correct answers 3 Correct answers

LEGEND , Oct 20, 2022 Oct 20, 2022

Adobe has silently changed the OpenCL version requirement for Premiere Pro 23. It now requires OpenCL 2.1 or higher support just to even use GPU acceleration at all. Unfortunately, all of the GCN GPUs including your RX 580 only support OpenCL 2.0 - too low to meet minimum requirement.

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Adobe Employee , Oct 26, 2022 Oct 26, 2022

Your RX 580 should work fine with PrPro 2023, and should support OpenCL as a Renderer option.  I've assisted another customer with an RX 580 recently, who was having a similar issue.  Running the DDU utility (display driver uninstaller, publicly available tool) and a clean install of the Pro 22.Q3 AMD driver got his system working properly, so it's possible you're encountering a driver-related issue still.  Does your "AMD Software" (either Adrenalin or Pro version) launch okay and report that yo

...

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Adobe Employee , Oct 27, 2022 Oct 27, 2022

Flavio S, please check out TechPowerUp's GPU database. AMD's latest cards, and even the RX580 (GCN 4.), support OpenCL 2.1.

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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Adobe has silently changed the OpenCL version requirement for Premiere Pro 23. It now requires OpenCL 2.1 or higher support just to even use GPU acceleration at all. Unfortunately, all of the GCN GPUs including your RX 580 only support OpenCL 2.0 - too low to meet minimum requirement.

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Participant ,
Oct 20, 2022 Oct 20, 2022

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Sad. I wonder why no one is talking about it. To my understanding, the latest AMD cards still use OpenCL 2.0

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LEGEND ,
Oct 20, 2022 Oct 20, 2022

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Hmmm...

 

If Adobe were to require OpenCL 3.0, then all AMD GPUs would have been permanently locked to software-only MPE since none of them currently support OpenCL 3.0. Only Nvidia and Intel currently support OpenCL 3.0.

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Adobe Employee ,
Oct 27, 2022 Oct 27, 2022

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Flavio S, please check out TechPowerUp's GPU database. AMD's latest cards, and even the RX580 (GCN 4.), support OpenCL 2.1.

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Adobe Employee ,
Oct 27, 2022 Oct 27, 2022

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OpenCL version requirements have not changed for Premiere Pro 23.0. Other products may have other requirements. Thanks.

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New Here ,
Oct 20, 2022 Oct 20, 2022

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I have the same problem 😕

Check out my profile!

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Participant ,
Oct 21, 2022 Oct 21, 2022

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Were you able to solve it? what card do you have?

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Adobe Employee ,
Oct 26, 2022 Oct 26, 2022

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Your RX 580 should work fine with PrPro 2023, and should support OpenCL as a Renderer option.  I've assisted another customer with an RX 580 recently, who was having a similar issue.  Running the DDU utility (display driver uninstaller, publicly available tool) and a clean install of the Pro 22.Q3 AMD driver got his system working properly, so it's possible you're encountering a driver-related issue still.  Does your "AMD Software" (either Adrenalin or Pro version) launch okay and report that you're on the latest driver? 

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Participant ,
Oct 27, 2022 Oct 27, 2022

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Update to everyone, this wasn't related to AMD or Nvidia. It was some driver issue that I couldn't resolve with Display Driver Uninstaller. I had to resinatll Windows and then it worked with my old AMD card.

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Community Beginner ,
Dec 10, 2022 Dec 10, 2022

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I had the same issue with my AMD GPU. With the latest premiere update, 23.1, OpenCL is available again.

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