Nvidia GPU causes "Error compiling movie. Export error."

Report · Mar 28, 2021

I get this random error when trying to export, there is nothing wrong with my footage and the timecode switches randomly every errors.

Apparently I found a temporary fix to this, by adding bitrates or lessening them but it does not work constantly with it, i still get crashes in the future and I would have to adjust the bitrate again. A huge waste of time.

I just want to have a nice render where I know no error is going to happen soon and I would have to tweak settings everytime...

-Using software encoding does not cause any trouble, it is clearly a GPU problem with premiere

-Using Media Encoder have the same problem

-I'm using the latest Studio Driver

-This occurs on Premiere 2020/2021

-Sequence Settings:

1920 x 800
00;05;09;10, 23.976 fps
48000 Hz - Stereo
Color Space: Rec. 709

-Nikon D7500 Footages:

Type: MPEG Movie
File Size: 71.89 MB
Image Size: 1920 x 1080
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 16-bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:28:09
Pixel Aspect Ratio: 1.0
Alpha: None
Video Codec Type: MP4/MOV H.264 4:2:0 (Full Range)

I've tried and didn't work :
-Rolling back drivers

-Reseting Preferences

-Reseting workspace

-Cleaning Media Cache Files

Specs:

Ryzen 7 2700x

GTX 1660 Super

8x2 3200 MHZ RAM
240gb SSD Sandisk

Report · Apr 16, 2021

Out of nowhere, I'm having the same problem with my Dell laptop (Windows) with a Nvidia GEForce GTX 1060 (w/ Max Q Design) card. Using CUDA hardware acceleration, it quickly freezes and crashes during rendering. It also hangs up the Windows OS and I have to restart to regain all system resources. It renders okay when I switch to software-only rendering. This problem appeared out of nowhere around the same time as you've reported your issue. I haven't changed drivers or preferences. The Nvidia card and Adobe Premiere and Medida Encoder have worked well together for over 3 years on this laptop. I'm not sure what's going on.

Report · Apr 16, 2021

You've tried a lot of things and I can't say I know exactly what is going on with your encoding. Looking forward to seeing a response from some more technical users. But what I can tell you is that Hardware Encoding is relatively new, as you probably know, so it's definitely subject to more issues than Software Encoding. In my experience, Software Encoding is a more reliable render anyway, with fewer render issues even if it is successful, so I would personally recommend using that anyway for your final encodes, or better yet, encode to a high quality master like one of the flavors of Quicktime ProRes and then make your compressed deliverable from that.