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Participant
September 8, 2021
Question

Odd error message for Premeire Pro after updating late 2015 iMac to Big Sur 11.5.2 and PP to 15.4.1

  • September 8, 2021
  • 1 reply
  • 144 views

I recently updated my Premeire Pro software to the latest v 15.4.1, and the most recent MAC OS. While working on a project I had created in an earlier version of PP, I would get an odd message. I am attaching files beneath this message, as well as the specs on my computer.

 This error happened wit a new project as well. My username is not dveng, as shown in the pathway in the error message, and I hope some here has an idea of which direftion to point me to.

 

Thank You. 

 

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1 reply

nishu_kush
Community Manager
Community Manager
September 9, 2021

Hi mmbodysurf,

 

Welcome to the community and sorry for your issue.

Your system looks good enough to run Premiere Pro. Did you install any third-party plug-in for Premiere Pro? Please try resetting the preferences. Here's how: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158

Let us know if it helps.

 

Thanks,

Nishu