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Open Captions: Padding top and bottom not equal

Contributor ,
Nov 30, 2017 Nov 30, 2017

I'm not sure whether this is a CC2018 issue or not, but I don't seem to remember an uneven padding between top and bottom in the Open Captions?

Skjermbilde 2017-11-30 kl. 18.16.00.png

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Dec 01, 2017 Dec 01, 2017

Hi kjetils30485119,

What is the source of your captions?

Is it possible to share that captions file so that I can test it?

Thanks,

Kulpreet Singh

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Contributor ,
Dec 04, 2017 Dec 04, 2017

Hi Mr. Singh,

The source is a Open Caption file, not sure I am able to send you this?

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Contributor ,
Dec 15, 2017 Dec 15, 2017

kulpreet singh​.

Create new Open Caption

Place it in a timeline. Padding looks like this.

Screenshot 2017-12-15 10.51.24.png

Changing the font to e.g. Open Sans seems to correct it.

Maybe a problem with Helvetica, which is the default.

Arial also a bit off in padding top?

Screenshot 2017-12-15 10.54.10.png

Screenshot 2017-12-15 10.54.23.png

Adobe Clean seems more centered.

Screenshot 2017-12-15 10.53.10.png

Do you see the problem?

Cheers.

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Feb 12, 2018 Feb 12, 2018

Hi kjetils30485119,

Sorry for the delayed response. We have reported this issue to the concerned team and we are working on a fix keeping this issue on a high priority. Thanks for your patience.

-Kulpreet Singh

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Contributor ,
May 04, 2018 May 04, 2018

Same problem here, regardless of the font choice. On the latest Premiere CC 12.1.1 (Build 10) on Mac.

Test_Open Captions in Premiere.jpg

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Contributor ,
May 07, 2018 May 07, 2018

I thought I would add that I was doing another test this morning and simply hitting the plus sign in the Captions panel to create a new caption/subtitle, boom, serious error crash. No reason given in the Adobe popup, just "requires...Premiere Pro CC to shut down...". I haven't had a serious error crash in well over a year. (Mac Sierra 10.12.6, Premiere 12.1.1)

I don't think I will be using Captions for now. I think I remember seeing a plugin from FX Factory specifically for subtitles. Maybe that's one option in addition to going back to the Essential Graphics panel.

Captions_serious error.jpeg

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New Here ,
Jun 17, 2018 Jun 17, 2018
LATEST

Try changing the Edge to 0. That seems to even out the padding (for Verdana font at least). But be aware that doing that would make the text "aliased".

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