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P: Lumetri Color sliders not working

New Here ,
Dec 28, 2023 Dec 28, 2023

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Hey there. This just started happening in the last week or two. When I go to use Lumetri Color, the sliders all start all the way to the left as shown in the picture. There default values all show 0 as well. Then, at the slightest touch, the slider will jump all the way to the right and max out the value. So the slider does not work, and it only allows default, or max. no in between. I can adjust settings just fine by typing in the values, but this take way longer and i cant see the change gradually. Premiere is up to date, running 24.1.0 and my macbook is a 16" 2023 with an m2pro chip and 16gb of ram. Sometimes this issue happens and sometimes it doesn't. I have tried resetting my computer, resetting premiere, it just seems to happen when it feels like it.

Thanks.

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correct answers 1 Correct answer

Adobe Employee , Jul 26, 2024 Jul 26, 2024

Hello,

This bug was marked as fixed in 24.2. Please update to the current version to be clear of this bug. If you began your project prior to 24.2, you might try importing the old project into a new one from the current version. Let the community know if that advice helped. Sorry for the hassle.

 

Thanks,

Kevin

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correct answers 1 Pinned Reply

Adobe Employee , Jun 12, 2024 Jun 12, 2024

Hey there @getho,

Thanks for the note. I heard you are still experiencing a bug with Lumetri sliders all shifting to the left.

quote

this bug has not been fixed!

 

Wasn't that fixed? I'm sorry about that. I'm not seeing that here. Are you using your existing presets? If so, that may be the culprit. Does the issue occur if you create a new project and a preset?

 

I hope we can help you with this issue.

 

Take Care,
Kevin

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Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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@defaultrqf4ogd642jq I'm sorry you've been hitting this issue. There is a fix to prevent it in Premiere Pro (Beta) and it will also be in the next release of Premiere Pro very soon. The issue in this case was if you created Lumetri presets in version 24.1. You'll need to re-create or not use those presets once you update.

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Advocate ,
Feb 12, 2024 Feb 12, 2024

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I have an enormous stack of old effects presets. There are 2 issues I've encountered with ppro2024 (24.1):

 

1.  in lumetri the sliders are all off to the left, no matter what the numerical value.  Moving the sliders sets the value to 100 (in most cases), no matter where the slider is. The Lumetri panel is also borked, but not in the same way. You cant use the sliders to set values either. Negative values are right out. 

getho_0-1707784587882.png

 

2.  Lumetri Presets with masks work fine, but if I edit the masks eg animate them when I reload the project after a save either keyframes are missing, or the mask has entirely disappeared

 

Before I report these as bugs, has anyone else experienced this?  
I'm on windows 11, using a gtx1080ti driver 546.01

 

 

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Community Expert ,
Feb 12, 2024 Feb 12, 2024

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Hi 

If you know which version of premeire these presets you used when you saved them, you can install that version and open a project and import these presets and save it. try to open the same project in the new premeire version and reexport these prestes and see if that works. 

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Adobe Employee ,
Feb 12, 2024 Feb 12, 2024

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Hi @getho 

The first issue has been fixed and would be available as part of 24.2

Could you share a screen recording of the second issue? That would be helpful in fixing the issue.

 

Thanks!

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Community Expert ,
Feb 12, 2024 Feb 12, 2024

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concerning the keyframed masks, a screenshot would be helpful as Mohan mentioned, 

but you can also consider updating your graphics card driver to the latest 'Studio' driver

from the vendor's site, after updating to the latest version of Premiere Pro as well.

Make sure you backup everything before updating , and save new versions of your projects.

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Advocate ,
Feb 13, 2024 Feb 13, 2024

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Hi @Mohan Sharma THere's not much to screenshot - and typically this bug doesn't happen every time.  It only happens when it would be really inconvenient for it to happen. Thus proving that we're living in a simulation and whoever is driving it is twisted 

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Advocate ,
Jun 12, 2024 Jun 12, 2024

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this bug has not been fixed!

Premiere 24.4.1

2024-06-13_125053.jpg

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Advocate ,
Jun 12, 2024 Jun 12, 2024

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and also its kind of maddening.  So many of these small bugs. Most of them aren't showstoppers, but adobe! It not just in premiere, they're there in bridge, photoshop, lightroom, indesign, illustrator... if I were to spend my time bug reporting and following them up I'd never have time to do any work.  

 

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Adobe Employee ,
Jun 12, 2024 Jun 12, 2024

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Hey there @getho,

Thanks for the note. I heard you are still experiencing a bug with Lumetri sliders all shifting to the left.

quote

this bug has not been fixed!

 

Wasn't that fixed? I'm sorry about that. I'm not seeing that here. Are you using your existing presets? If so, that may be the culprit. Does the issue occur if you create a new project and a preset?

 

I hope we can help you with this issue.

 

Take Care,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Feb 11, 2024 Feb 11, 2024

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So I'm working on editing a video file and I'm getting a bug with the new Adobe Premiere Pro 2024 stuff that is effecting my white balance. When I try to use the white balance dropper tool to select a particular point and make it white, it automatically tints the entire video to green rather than tint the particular point white. My Tint and Temperature sliders are also broken as well. Whenever I click on either one of the sliders it automatically goes to 100 and it doesn't change when I move either slider left to right.

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Community Expert ,
Feb 12, 2024 Feb 12, 2024

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Adobe Employee ,
Feb 12, 2024 Feb 12, 2024

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@Jason35390514gfms We've identified a way this can happen if you are using a Lumetri preset that was created in Premiere Pro 24.1.

 

The next version of Premiere Pro has a fix to no longer create presets with these issues, and this fix is also in the Premiere Pro Beta version you can get today in Creative Cloud desktop. You will need to recreate any Lumetri presets created in version 24.1.

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New Here ,
Dec 17, 2023 Dec 17, 2023

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Hello,

 

I am experiencing a crippling issue with Lumetri Color in the current version of Premiere Pro (24.1.0). All of the sliders in the Basic Correction section of Lumetri Color are stuck all the way to the left despite displaying the correct values from my project (see screenshot). I have tried doing a reset of the cache and preferences, I also uninstalled and re-installed Premiere. This bug still persists even after the reset and re-install. Please help if there is a fix for this.

 

Thanks.

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Participant ,
Jan 12, 2024 Jan 12, 2024

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I am experiencing the same issue.

Screenshot 2024-01-12 121053.jpg

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Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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I am epxerincing the same issue as are many other users.

Here is a similar thread on Reddit: https://www.reddit.com/r/premiere/comments/18j9dn5/lumetri_color_sliders_all_stuck_to_the_left_in/?r...

No one knows how to resolve. This is a terrible Premiere Pto bug.

Please provide us with an update.

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