Panel works for 2 weeks than errors

Report · Jul 11, 2016

Hello,

I created a panel and installed it using the CC Extension Manager (We're still on CC2014). The panel worked for 2 weeks with no issues. The user tried using it this morning and got an error "Undefined is not an object".

Any ideas what could cause this error to appear? Nothing has changed on the Host Mac running OSX 10.9.5.

thanks,

Kelly

Report · Jul 12, 2016

That happens to PProPanel, when (for some reason) the ExtendScript doesn't load.

Set a breakpoint in your panel's OnLoaded() function, and see if something is failing...?

Just a thought: If your panel is based on PProPanel, and if you haven't renamed the '_PPP_' function block in Premiere.jsx, then your panel's _PPP_ can collide with PProPanel's _PPP_.

Report · Jul 12, 2016

Thanks for the advice, I will give it a try and get back to you.

Just wondering though, how do you handle the issue of PProPanel not working? Reboot? Reinstall?

Is this a bigger issue out there in the rest of the world?

And, if basing a new panel from PProPanel could possibly create issues, then what is the best practice for starting a new panel?

Is there a "basic building block" template available?

thanks,

Kelly

Report · Jul 12, 2016

Just wondering though, how do you handle the issue of PProPanel not working? Reboot? Reinstall?

Cursing, and punching the screen?

If you can't get PProPanel to work, let me know.

How to avoid that collision problem = in your panel, find and replace "_PPP_" with "_SomethingElse_".

Report · Jul 13, 2016

Hey Bruce,

my hand is pretty sore now after punching the computer screen so much...

But seriously, I can't get this panel working again. It seems the link from the HTML file to the JSX file is broken.

I tried re-installing the panel. That didn't work. When I replace some files in the package, that broke the panel altogether (it wouldn't even load).

Is there a background process that isn't running? Any other ideas?

thanks,

Kelly

Report · Jul 13, 2016

Send me the failure-plagued panel.

Report · Jul 20, 2016

Hey Bruce,

Sending you the ZXP right now to your adobe address.

thanks,

Kelly

Report · Jul 20, 2016

Haven't seen anything yet (even checked my quarantine folder)...?

Report · Jul 13, 2016

Other ideas = debug the JavaScript in your panel's OnLoaded() function, to confirm success. I can pretty easily turn PProPanel's UI "Uninitialized", by making errors in OnLoaded().