PP 23.5 update changes my fonts in essential graphics

Hello! I also cannot edit the Font field of the MOGRT in Premiere, it only comes with a default font that is un-editable

I'd characterize it as a pretty stable font environment since we are exclusively using Monotype fonts for these projects (the fonts in question aren't on Adobe Fonts). TT Ramillas and NueuePlak are the two typefaces that have exhibited this problem, but they are also basically the only typefaces in the graphics package, so I don't know if other fonts might exhibit the same behavior. The only time these fonts have come up as missing is when certain MOGRTs are placed on the timeline in Premiere. Once a MOGRT starts flagging the font as missing it seems to always flag it as missing, whether adding that MOGRT to a new timeline or opening a project with an existing copy of that MOGRT already used in it. Other MOGRTs from the same package, using exactly the same fonts, will continue to render correctly on the same timeline. Neither of the fonts are flagged as missing in AE or when using the type tool in Premiere. I have also opened up one of the problem MOGRTs, extracted the project, exported a new MOGRT file from that project, changing nothing except the name of the MOGRT to avoid confusion, imported the new MOGRT into Premiere, and found that it works fine, at least at first. Same system, no changes to synced fonts.

But re-exporting the MOGRTs doesn't always permanently fix them, as some of the MOGRTs that I have re-exported and which behaved themselves at first later spontaneously started flagging the fonts as missing again.

Don't you think this fits the description of the font validation bug that you described earlier in this thread?

Sounds to me from your description that your font environment is not stable.

If you are having issues entirely on your own system then that certainly is a good place to start troubleshooting.

You say that it sometimes work on your own machine, and other times fail. I presume you are referring to opening the Mogrt in PPro? Does it ever fail within After Effects?

Are your issues specific to one particular font, or is it all the fonts you use in the mogrts? There are scripts we can run on your system to identify exactly what font you are using and where it comes from.

Was Poppins part of this problem font set?

For example, Poppins has known duplicates:

https://fonts.google.com/specimen/Poppins (looks to be variable font)

https://fonts.adobe.com/fonts/poppins (static)

Monotype does not seem to offer Poppins.

Has Adobe Fonts activated any of the fonts which you assume should be coming from Monotype?

There is an answer here, and if you are willing and able to collect the clues and work through the trouble shooting.

Douglas Waterfall

After Effects Engineering

We are all getting these fonts from our corporate Monotype accounts. Moreover, these errors occur on the same machine I use to build and export the MOGRTs. AE sees the font fine, and some MOGRTS see the same font fine, but others show that font as missing, even different MOGRTs exported from the very same comps. I can even re-export a problem MOGRT and "fix" the missing font error temporarily, but some of the MOGRTs will somehow go bad again for reasons I can't fathom.

My best guess is that your colleagues do not have the exact same font file as you do.

For example, you have a version of Poppins which came from Gooogle, and they have a version of Poppins which came from Adobe Fonts, then it might look like you have the same font, but they are not the same to After Effects. Same issue if one is a Static font and the other is a Variable font.

This automatic replacement is convenient, but it can mask real design issues.

When you get this fix you are still in the situation where the font which was used to create the mogrt is not the same as the one which is using the morgrt.

Imagine if you will what would happen if you used a character which had glyph defined in your font, but not in their font. Or if the glyph metrics were different and the composition changed so the line breaks are different, or went overset.

Douglas Waterfall

After Effects Engineering

For those of us who are locked to 23.x for the time being due to company policy, is there anything we can do to remedy this situation? This bug is making it so our editors can't rely on the MOGRTs I've built for them.

@Seth Freethink Yes.

@jstrawn Do you mean 24.1?

Hi, facing this same issue as of October 2023 - I always got a warning during the export:

Then I substituted the said font with the same font but installed directly on my PC.

Hurray, I was able to succesfully export the mogrts and my colleagues were able to use it no problem.

This weekend passes by and my colleague needs a slight change to one of the mogrts. I discovered this morning that I'm again unable to export any of the graphics, because even though I no longer use any Adobe fonts on this project it still gives me the same warning!! I even removed the adobe fonts entirely and I still get the same warning.

I had to downgrade about 3 versions earlier AE for my mogrt to export, but I don't have the feedback yet if it works for my colleague in Premiere.