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Premier Pro Crashes Every 15 to 20 minutes

New Here ,
Jan 07, 2020 Jan 07, 2020

Hi, 

 

I am using Windows 10, and NVidia Geforce GTX 1060 gfx card 1050. I am facing a problem of crashing every 15 to 20 minutes and because of this, I have lost my work many a time. I don't know what exactly;y to do, I downgraded and then upgraded but there is no improvement. Please suggest me a solution. 

 

Thank You

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LEGEND ,
Jan 07, 2020 Jan 07, 2020

What media are you using, created by ... what?

 

What effects?

 

What is the rest of your computer setup ... CPU/RAM, drives in use and their connection to the computer?

 

Neil

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New Here ,
Jan 07, 2020 Jan 07, 2020

Hi Neil, 

 

I have an Asus Laptop, 1TB of storage plus 256 of SSD drive for software and applications. There are two graphic cards in that, Inter 620 and NVidia Geforce GTX 1050 gfx card. Other Details attached in picture below 

 

I mainly use it for video editing. It was not like this but I think  after new updates I am facing this problem,

 

Thank You here is the Full details  of my systemhere is the Full details of my system

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LEGEND ,
Jan 07, 2020 Jan 07, 2020

That is a very slow 4 core CPU, so the heart of that rig is minimal for Premiere. Not sure what else to say.

 

Neil

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Adobe Employee ,
Jan 08, 2020 Jan 08, 2020
LATEST

Hi Salman Sayyed,

 

Thanks for the system specifications. We would need more info to troubleshoot the issue properly. Please let us know the media properties (format/codec, frame rate and frame size) and the type of effects you have applied on these clips. Also, is it crashing while doing something specific in Premiere Pro or is it random? 

 

Thanks,

Sumeet

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