Premier-Pro Is Dead -- Because of Driver?

[unwanted nickname]

Recently I've been getting a System Compatability Report  "Unsupported Driver NVIDIA Quadro NVS 290" on opening Premier-Pro.  I was able to "continue with known issues" & produce videos. 

Today, I got half way through rendering a file & got an error.  I now cannot render or Export video files.  (I did that successfully yesterday.)  It says I can't export because of a rendering problem.

I did an update.  No change. 

My geek son says he's downloaded the referenced driver.  But I still get that message. 

Is the 'unsupported driver' likely to be the source of this new problem? 

I'm stuck.  I've got no P-Pro.

[RjL190365]

I'm sorry to tell you this, but that NVS 290 is now totally obsolete. It is based on the now-completely-obsolete first-generation Tesla/CUDA architecture (G86-based) whose driver support had completely ended way back in 2016. In fact, it does not meet even minimum requirements to run Premiere Pro 2020 at all, not even in software-only mode. It has only 256 MB of VRAM - far below the 2 GB of VRAM that is now absolutely required at a minimum just to even run Premiere Pro at all.

[John T Smith]

1 - install the (allowed one version older) PPro to see if it will work with that card

2 - buy a card that works with the current version of PPro

[unwanted nickname]

Is NVS 290 the card that I have? 

Whatever I've got, it rendered & exported videos until this morning. 

If I need a new card, what is recommended? 

[RjL190365]

What are the rest of the hardware parts in your PC? CPU, RAM and storage (disks, SSDs, etc.)? Because we cannot recommend a GPU until you tell us the rest of the specs of your PC.

[unwanted nickname]

Processor: Intel Core-i5

PC?  Beat me.  It's parts cobbled together by the household geek. 

CPU 3.80 GHz

RAM: 16 GB

64-bit

Half a dozen sectioned(?) drives; over a TB free

Is that enough info?  I'm in foreign territory. 

Might the problem have occured because P-Pro snuck an update in on me? 

[RjL190365]

I assume that you have an i5-7600K since that CPU is the only i5 CPU whose base clock speed is 3.8 GHz. In that case, then I would recommend a GeForce GTX 1650 SUPER for that CPU since anything more than that would be overkill. That NVS 290 is SEVERELY mismatched to your CPU (performance-wise), and that SEVERE mismatch (memory throughput being far lower than that of your system's main RAM) actually made your PC's everyday performance as slow as mainstream PCs that are four to five generations older than that.

[unwanted nickname]

Thank you.  This has been very helpful. 

[unwanted nickname]

I ended up with a GeForce RTX 2060. 

[RjL190365]

That's a good starting point. In case that you need to update your CPU platform some time in the future, that RTX 2060 can be carried over to the newer PC (unlike that wretched NVS 290).

[unwanted nickname]

We went with the 2060 with updates in mind. 

[unwanted nickname]

This may want a new thread.  But you folks were knowledgeable before.  Maybe there's an easy answer to this. 

My concern with the NVS 290  started with I couldn't render files.  That continues to be a problem.

Earlier, I would simply CTRL-A & ENTER & the file would render.  Now, it gets half way through & I get the attached error message.  (Rats.  I can't simply attach a pdf.  I made it an mht, but then it wanted me to jump through incomprehensible hoops.) 

Do you need to see the error?  In case do, or I move on to another thread, how do I attach a print copy of the error report? 

I can't export .mp4 files either.  I get the same rendering error. 

[RjL190365]

You do not need to start a new thread since your last post is definitely related to your first post. You could no longer export H.264 or most HD video formats because your existing NVS 290 simply ran out of dedicated graphics RAM. Put it another way, your card's dedicated/discrete graphics RAM had been completely depleted, after accounting for the amount of VRAM that both Windows and the Premiere Pro interface themselves use up. No wonder why Premiere Pro crashed. Nothing will ever fix that very fundamental problem: Woefully insufficient amount of graphics RAM to run Premiere Pro properly, if at all.

Besides, the NVS 290 is actually much, much weaker than even your CPU's integrated Intel HD Graphics 630, let alone newer discrete GPUs. That NVS 290 is actually based on a GeForce 8400 GS from way, way back in 2006, with only 16 CUDA cores and an abysmally low memory throughput of 6 GB/s, versus the 38 GB/s memory throughput of your main system RAM where the integrated Intel IGP uses part of.

[unwanted nickname]

I figured a way to show you a screen print.  I hope it's legible.  

NVS 290 is long gone.  I'm now running GeForce 2060 RXT.  When I am able to render at all, it stops mid-stream & gives me the attached window message.  From then on, I can no longer render, nor can I export H.264.  When I try to export, I get the same rendering message. 

There are also multiple Events errors, often longer than this list: 

Another curious aspect of this is that if I Open Recent on the first screen above, the individual components of the second file show up at the lower left, as if ready to drag & drop onto the screen.  But, the original screen showing remains unchanged.  The original video is not replaced by the Recent one.  In a like vein, I just tried to Export this file, to make sure it was the same error window.  (It was.)  The original file name for export was LOW.  I changed that to TEST.  As it started the export process it said it was (still) working on the file LOW.  It didn't grasp the change I'd made.

All of this makes it seem to me that my machine does not appreciate the GeForce update; I'm missing some software.  There was nothing in the GeForce box & no instruction about where to go & what to download.  I see, from my Downloads, that my son got GeForce_Experience_v3.20.3.63.exe. 

One thing we did, early on with GeForce, was to set File/Project Settings/General/Video Rendering & Playback to Mercury Playback Engine Software Only rather than Mercury Playback Engine GPU Acceleration (CUDA).  I think rendering worked a few times after that. 

I just changed it back to CUDA & got the same rendering window: error code -1609760768.  Aahh.  Interesting.  The error window on my first attachment is too small for me to read.  I just switched back from CUDA & got the same error code.  It's the same with the aborted Export.

Any clues? 

[unwanted nickname]

Premier-Pro updated.  No change.  I'm still without a working version. 

Where do I go from here?