Premier pro not responding! How to fix?

[Guest]

Hello!

I have Razer blade 2018

32gb ram

8th gen i7

1070 max q gpu

I have latest version of Premier my issue start few week ago befor every thing was working fine,

Creating new project working on it every thing is fine. After saving project and trying to continue work on it next day some of the videos start to be in media pending time line plaing with out videos and stop all the time and after whole software not responding and I can exit it only true task manager!

I tried every thing what is possible reinstall software, downgrade to previous versions clearl cash and many many other thing!

I dont have any plugins or some thing help me please! I'm paying for subscription so much and I want to finish my projects!

I'm desperate right now!

And start to giving up on Adobe products!!!!

Thanks!!!

[R Neil Haugen]

Can you create a new project and work?

Neil

[Guest]

Yes I can create a new project but it's doing the same thing as soon as I save project exit premier.

Than when next time I want to open project and start to work on it this thing is happening, couple of random videos in media pending and after done premier crashes when I try to click on any thing!(

[R Neil Haugen]

This is a bizarre thing and no mistake.

Try what is discussed here with trashing preferences, that's always a first place to start when Pr goes weird.

FAQ: How to reset (trash) preferences in Premiere Pro?

Neil;

[Guest]

I did it like 10 times all ready! Didn't work!

I will try to contact support probably!

[R Neil Haugen]

Best wishes.

Neil