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Inspiring
February 28, 2019
해결됨

Premiere 13.0.3 video clips not showing up in preview window and timeline is not showing anything

  • February 28, 2019
  • 2 답변들
  • 1919 조회

I recently updated to 13.0.3 and now none of my video clips are working. I have tried restarting the program, placing everything in a new folder, and tried previous projects that used to work. Not sure what I can do but this is frustrating to have a system that is not working when I am paying $50 a month. Please help if you can. I am not sure how I can attach screenshots to show what I am talking about.

이 주제는 답변이 닫혔습니다.
최고의 답변: wwallace

I just figured out what I needed to do was reset the preferences. I did this by holding down the alt key on mac while opening premiere pro. It asked to reset preferences and I selected yes. Now it is working! Thanks for your help!

2 답변

wwallace작성자
Inspiring
February 28, 2019

R Neil Haugen
Legend
February 28, 2019

Normally a blank program monitor means graphics card or driver issues. Have you tried changing through the Project settings options for software only and metal?

Neil

Everyone's mileage always varies ...
wwallace작성자답변
Inspiring
February 28, 2019

I just figured out what I needed to do was reset the preferences. I did this by holding down the alt key on mac while opening premiere pro. It asked to reset preferences and I selected yes. Now it is working! Thanks for your help!

wwallace작성자
Inspiring
February 28, 2019