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defaultzyr16s9ebz9p
Participating Frequently
February 26, 2025
Answered

Premiere 25 shutting down after initilizing GPU

  • February 26, 2025
  • 12 replies
  • 662 views

Hi all

 

I’m running into the following problem, and I hope someone can help me. I can’t use Premiere 2025. I don’t get an error message, but it launches the loading screen and then shuts down. I’ve tried reinstalling all of Adobe and updating my drivers.

 

When I switch my graphics card from studio to gaming mode and vice versa, Adobe 25 does start, but only until I get the message:

 

"Initializing GPU - please stand by for playback. This process is required after new installations or driver updates."

 

After that, Premiere shut down again.

 

I’m working with a GeForce RTX 4080, so I don’t think that should be the issue. Premiere 24 works fine.

 

Does anyone have a solution for me?

    Correct answer jamieclarke

    Hi @defaultzyr16s9ebz9p - It looks like currently the latest driver for the UHD770 is 32.0.101.6632. Can you install and let us know if that helps your issue.  Intel Graphics Drivers

    12 replies

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    defaultzyr16s9ebz9pAuthor
    Participating Frequently
    February 27, 2025

    Hi @jamieclarke thanks for the quick reaction.  I tried all the resets you describe below and that doesn't do anything. Hereby extra information:

     

    - Premiere pro 25.1

    - Windows 11 Pro

    - CPU - Intel(R) Core(TM) i9-14900K 3.20 GHz

    - GPU - Intel(R) UHD Graphics 770 and NVIDIA GeForce RTX 4080

    - RAM - Kingston FURY Renegade 64gb

     

    The problem is not on a project but on Premiere 25 it self.

     

    Hopefully you have enough informatie to help me.

     

    Jordi

     

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    February 26, 2025

    Hi @defaultzyr16s9ebz9p -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.
    Please see, How do I write a bug report?

     

    Adobe recommends using the studio driver when working with Premiere Pro.

    Have you tried holding down "SHIFT" while launching Premiere and check the boxes
    "Reset Plugin Cache"
    "Disable third-party plugins (one time only)"
    "Clear media cache files"


    Sorry for the frustration.

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