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W
Will..
Inspiring
August 31, 2023
Answered

Premiere adding random audio pops that aren't in OBS source audio (v23.5 and v23.6)

  • August 31, 2023
  • 38 replies
  • 13363 views

Over the last several versions, Premiere is randomly adding audio pops/clicks in audio. I've confirmed it isn't in the source media.

I will play through an edit I've made and randomly there will be an audio pop/click that wasn't there before. If I restart Premiere, it goes away, but it happens constantly, so I started to right click the audio clip when it happens, send it to Auditon, close auditon, then undo, so that it's back to normal. Then the audio pop won't be there anymore. So it's definitely a bug with Premiere Pro and how it's processing/rendering the audio files.

 

This was not a problem last year with the same audio format coming from the same program. My system is fast and transcoding is a waste of time; this bug shouldn't exist.

 

Happens in Premiere Pro v23.5 and 23.6 (This wasn't happening in the previous years versions)

 

My setup:
Mac Studio M1 Ultra

OS 12.6.8

Audio is from h.264 .mp4 files recorded from an OBS screen capture.

 

For some reason it's not liking the audio in these recent versions. (I've edited hundreds of videos in prior versions and can guarantee this was not an issue before.)

 

I've noticed if I tab out of Premiere for like 5-10 mins then go back, it resets Premiere and the pops don't happen, then as I start to playback parts and move the timeline curser around, the pops come back. It's very random though. If the pop isn't addressed, it ends up in the export as if Premiere has baked it into the render preview files during the editing!!

    Correct answer Will..

    Hi @Kcaudill,

    I passed along the project and media to our engineering staff. I hope they can find a solution for you soon.

     

    Thanks,
    Kevin


    After a long battle with the audio pops, I gave up and switched OBS from .mkv to the new segmented .mp4 and the issue stopped. Premiere did not like the remuxxed .mkv files. I suspect it has something to do with the remixing process in OBS, or that Premiere still can see it was made from .mkv somehow and since they dropped support of .mkv it's giving issues. I don't know, but for everyone with the issue and OBS, switch it to segmented .mp4 and it should solve the issue.

    38 replies

    Show previous replies
    R Neil Haugen
    R Neil Haugen
    Legend
    December 5, 2023

    Gee, I'd thought about those suggestions, having seen them here many times as a first-pass troubleshooting step for audio. But thought I'd wait to see what Matt suggested.

     

    Still good thing to try, it seems ... and hope it works for the OP.

     

    I don't know how many times over the years those changes made things work.

     

    Plus setting the Default Input to "none", of course.

    Everyone's mileage always varies ...
    M
    Community Manager
    mstegnerCommunity Manager
    Community Manager
    December 5, 2023

    Try setting the buffer to 512 and the Sample Rate to 48k and see if that helps. 

    These are pretty minor setting and should not cause an issue like this but Premiere interactions with the OS audio system is complicated and it is worth eliminating these variable right now.

      J
      JV2017
      Participating Frequently
      July 24, 2024

      This solved my problem! I've been having the same exact issue as OP for months. I switched the buffer from 1024 to 512 like you said and boom. No more random pops or clicks. I've closed my project and reopened to double-check, seems my issue is solved :). Thank you so much! Hope this helps others because this was so frustrating for me.

        J
        JV2017
        Participating Frequently
        August 13, 2024

        I wanted to drop an update here because my issue has reappeared. Now when I switch the buffer amount it does not affect anything. I get random pops or clicks throughout, plus closing the project does not help as the issue persists. I've resorted to putting the Automatic Click Remover set to Light Reduction but it noticeably affects my audio quality. Sadly I'm back to square one on this 😞

          jonathaneakin
          jonathaneakin
          Participant
          December 5, 2023

          Hi @mstegner, REALLY appreciate any help here. 

           

          The images below are my Audio Hardware & Playback settings. Within the Audio Hardware I have already adjuste my I/O Buffer Size to be maxed out as I read on other forums that this might help. 

           

          I'm still getting major pops for projects I am exporting this morning as I write this. Thanks in advance. 

           

          M
          Community Manager
          mstegnerCommunity Manager
          Community Manager
          December 1, 2023

          Hi, Matt from the Premiere Audio team.  Post a screen shot of your Audio Hardware and Playback preferences as a start.  This will help us understand how you have the system set up (otherwise we are blind and just guessing).

            R Neil Haugen
            R Neil Haugen
            Legend
            December 1, 2023

            @Matt_Stegner might be able to help ...

            Everyone's mileage always varies ...
            W
            Will..Author
            Inspiring
            December 1, 2023

            Just updated Mac OS to Ventura (13.6.1) with the latest OBS, and the files in Premiere Pro are still causing audio pops constantly. Would really love a fix for this; any comments from Adobe? Why is this happening all of a sudden?

              Kevin-Monahan
              Community Manager
              Kevin-MonahanCommunity Manager
              Community Manager
              November 7, 2023

              I'm getting this too. Upvoted. I'll advocate for a fix. Sorry, gang.

               

              Kevin

              Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
                jonathaneakin
                jonathaneakin
                Participant
                November 7, 2023

                I'm having the same issue (I'm on Version 24.0.0), and would absolutely love to hear if somone has any solutions. 

                 

                The vast majority of our issues come from SFX that have deep rumbles (whooshes and risers). 

                 

                My small team and I have had to export client deliverables through Audition in order to fix the audio pops and it seriously adds to our workflow time. Thanks all. 

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