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June 29, 2021
Answered

Premiere Closes Encoding Window When Exporting Audio

  • June 29, 2021
  • 2 replies
  • 255 views

Hey, I've been having this problem for about a week now. It's really frustrating Basically, I have a project that's about 52 minutes long, and whenever I try to export (or export the audio on its own), it closes the Encoding window, booting me back to the export window. It doesn't crash Premiere Pro, and I can export just the video just fine.

 

I've tried just about everything I can find, including clearing the queue, resetting preferences, setting the renderer to Software Only, turning off hardware accelerated encoding and decoding, optimizing rendering for Memory, rendering the timeline, and removing audio effects. I even upgraded my RAM from 8 GB to 16 GB, the Premiere suggested amount, as the memory tends to reach about 98% whenever it closes. It didn't help, and I don't have the money to install more RAM.

 

The encoding never progresses past 0%, so I don't think it's an issue with a specific bit of audio being corrupted.

 

Here are my computer specs:

OS: Windows 10 Pro 10.0.19041 Build 19041

CPU: Intel i5-2500 CPU @ 3.30GHz, 4 Cores

GPU: NVIDIA GeForce GTX 1050@

RAM: 16 GB

 

Any help would be greatly appreciated. Thank you.

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Correct answer

I was able to export my project. The solution was to copy the entire sequence (in my case I had to do in five minute chunks because it kept saying something about the system didn't have enough memory to complete that action but I did it anyway) and paste it into a new sequence in a new project. This was very time-consuming and tedious, but once I did it I was able to export my project.

2 replies

Correct answer
July 3, 2021

I was able to export my project. The solution was to copy the entire sequence (in my case I had to do in five minute chunks because it kept saying something about the system didn't have enough memory to complete that action but I did it anyway) and paste it into a new sequence in a new project. This was very time-consuming and tedious, but once I did it I was able to export my project.

Vishu_Aggarwal
Participating Frequently
June 29, 2021

Does this happen for all the projects of Premiere pro or it is the issue with a specific project file or sequence. I would also suggest you to try exporting the audio using the Media Encoder.

 

 

 

Vishu AggarwalAdobe Certified Instructor, Professional and Expert