Premiere crashes when dragging clips to timeline

Participant ,
Aug 04, 2022 Aug 04, 2022

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Either from a bin or the source window, Premiere crashes everytime I try to put a clip on a timeline.  I can't work!

 

Resetting preferences or workspaces doesn't do anything.  Deleteing media cache will be a huge problem.  This project has over 15 TBs of media.  

 

Premiere 2022.4 and Mac OS Catalina 10.15.7, working in a Production with 3 other editors.  I'm the only one with this problem.

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Crash , Editing , Error or problem , Freeze or hang

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Hi Jon!

Sorry about the crash. Do you see any error codes or messages? Have you considered updating OS? On a mac, GPU updates along with OS.

 

Let us know.

Thanks,

Kartika

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